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Outlook 2010 Out Of Office (Automatic Replies)

Hello experts, we have one user who is having an issue setting up Automatic replies in Outlook 2010 while connected to LAN in one particular office. She can successful set up Automatic replies while she is connected to LAN in any other corporate office or from OWA, or while connected via VPN Client. I have attached screen shot of error she receives.

Thanks in advance.
OutOfOffice.png

David Johnson, CD

perhaps she should vpn in from that office since she isn't connected to the lan that exchange / outlook can access

ManieyaK_

ASKER

This is the under lying issue she is on the same LAN as everyone else in the building, which no one else is having this issue. Can ping the Exchange server from her laptop when connected to LAN.

Simon Butler (Sembee)

Ping means nothing.

There is not enough information to be able to offer a solution.

Multiple Exchange servers or just the one?
Multiple machines involved for this user, or just one?

Try moving the user to another database within Exchange and see if the problem continues.

Simon.

ManieyaK_

ASKER

Users mailbox is on a single Exchange server, user uses a single laptop. Will try switching to new database & post results.

Thanks.

ASKER CERTIFIED SOLUTION

Rajitha Chimmani

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SOLUTION

DeHeM

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