Solved

Outlook 2010 Out Of Office (Automatic Replies)

Posted on 2014-11-04
8
189 Views
Last Modified: 2014-11-10
Hello experts, we have one user who is having an issue setting up Automatic replies in Outlook 2010 while connected to LAN in one particular office.  She can successful set up Automatic replies while she is connected to LAN in any other corporate office or from OWA, or while connected via VPN Client.  I have attached screen shot of error she receives.

Thanks in advance.
OutOfOffice.png
0
Comment
Question by:ManieyaK_
8 Comments
 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 40423216
perhaps she should vpn in from that office since she isn't connected to the lan that exchange / outlook can access
0
 

Author Comment

by:ManieyaK_
ID: 40423726
This is the under lying issue she is on the same LAN as everyone else in the building, which no one else is having this issue.  Can ping the Exchange server from her laptop when connected to LAN.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40423779
Ping means nothing.

There is not enough information to be able to offer a solution.

Multiple Exchange servers or just the one?
Multiple machines involved for this user, or just one?

Try moving the user to another database within Exchange and see if the problem continues.

Simon.
0
MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

 

Author Comment

by:ManieyaK_
ID: 40423956
Users mailbox is on a single Exchange server, user uses a single laptop.  Will try switching to new database & post results.

Thanks.
0
 
LVL 16

Accepted Solution

by:
Rajitha Chimmani earned 250 total points
ID: 40424417
The error message pulls me towards possible network issues. Have the user try on another working laptop in same office to see if the issue persists.

Have you tried running Test E-mail AutoConfiguration (Hold Ctrl Key and right click on Outlook task bar icon->provide the email address and click Test)?
0
 

Assisted Solution

by:DeHeM
DeHeM earned 250 total points
ID: 40428441
Hello All,

Perhaps a mismatch between local DNS resolution and external DNS.
See proxy configuration with VPN access too.
0
 

Author Closing Comment

by:ManieyaK_
ID: 40433768
Thanks guys.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Pull Phone Number out of Cell 3 12
Set a Range to a Cell in Excel VBA 2 15
Outlook combined inbox 8 25
Email question 12 20
Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
How to get Spreadsheet Compare 2016 working with the 64 bit version of Office 2016
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question