Solved

shortcode error in wordpress

Posted on 2014-11-04
7
123 Views
Last Modified: 2014-11-04
I am trying to fix a site in wordpress that I did not create.  Not fun.  On this page below, in the right lower corner there is an error that says "contact form shortcode error: form contact us 1 does not exist".  How do I go about troubleshooting this?  Is it asking for a widget?
0
Comment
Question by:nsitedesigns
  • 4
  • 3
7 Comments
 

Author Comment

by:nsitedesigns
ID: 40421598
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 40421694
What form plugins are installed?
0
 

Author Comment

by:nsitedesigns
ID: 40421948
Installed Plugins for forms include:

Contact Form 7
Fast Secure Contact Form
0
Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 40422228
Oh dear god, why two of them? :/

(Not your fault, I know)

Okay, disable both and re-enable both and see if that fixes it.

If not, disable both, re-enable one and test. If no fix, disable both and re-enable the other.
0
 

Author Comment

by:nsitedesigns
ID: 40422330
Would it be possible that both are being used on the site?  Why would it call for the "short contact form"?  Maybe the long one is on the contact page?  Just guessing....
0
 

Author Comment

by:nsitedesigns
ID: 40422440
One of the forms had an update.  I got latest version to eliminate that being a problem.  Talked to client.  Instead of trying to fix lower right contact form we are going to replace it with a simple text link which goes to the contact page.  So, now I need to remove the code for this contact form.  will let you know if I run into any problems.
0
 
LVL 70

Accepted Solution

by:
Jason C. Levine earned 500 total points
ID: 40422815
Would it be possible that both are being used on the site?

Sure, it's possible.  My point is that it shouldn't be.  

The shortcode failing is because whatever form is/was being called by that shortcode is either no longer there or misconfigured or something else of that nature.  Easiest thing to do is pick one of those two plugins and just build a new contact form in it and replace the shortcode with the correct one.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Transferring a wordpress site from a host or local dev server to another host can be a pain. So I've included my steps on how I have accomplished this task. Steps include an assumption that you have Cpanel access or Ftp access.. If you do not hav…
Wordpress Horizontal Drop-Down Menu In this tutorial I will show you had to add a WordPress horizontal navigation menu to your theme. I have searched and searched for a good tutorial on creating a WordPress nav menu without adding a plug-in or us…
This video teaches users how to migrate an existing Wordpress website to a new domain.
The purpose of this video is to demonstrate how to add AdSense Ads to a WordPress Website, and how to set up WordPress to automatically place Ads in Sidebars. This will be demonstrated using a Windows 8 PC. Log into your AdSense account. : Cli…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question