Internet Explorer 11 upgrade and Intranet site links

Hello,

After upgrading a user to IE 11 last night, when she attempts to access some of the links that specifically open a directory structure on one of our servers, they do not open the directory window anymore.  It works on my computer just fine, which was upgraded as well.  Any ideas?

Thanks,
Mike
cheesebugahAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Have her navigate to the correct Window and re-save the link. There may be something different about the problem computer, but remaking the links is what I do.
0
RizzleCommented:
Maybe try uninstalling IE11 and then re-install via Windows Updates.

Another thing to try is to ensure you reset all your settings in IE including the Advanced Settings.
0
cheesebugahAuthor Commented:
Can you explain that procedure in a little more detail please?
0
Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

cheesebugahAuthor Commented:
That last question was directed to John.
0
JohnBusiness Consultant (Owner)Commented:
Use the address bar to navigate to the folder you want. When it appears, save it as a favourite.
0
cheesebugahAuthor Commented:
Here is a more concise description of what is happening.  In IE 11, if you hover over a link that has sublinks, the sublinks menu goes all of the way over to the left side and you cannot get to it without the sublink menu closing when you move off of the main link.  In chrome, the sublink menu pops up where it is supposed to, but when you try to access links on one of our file servers, the links do absolutely nothing when you click on them.
0
RizzleCommented:
Can you try it in compatibility mode and see if that helps?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
cheesebugahAuthor Commented:
Yeah, that doesn't fix the issue.  Thank you though.
0
JohnBusiness Consultant (Owner)Commented:
If this is important to the user, Try:

1. System File Checker. Open an admin command prompt and run SFC /SCANNOW. Allow to complete, run again, close out, restart and test.

2. Run a Windows 7 Repair Install. You need the Windows 7 DVD for this. Here is a Seven Forums tutorial to assist with this.

http://www.sevenforums.com/tutorials/3413-repair-install.html
0
cheesebugahAuthor Commented:
More food for fodder.  When I minimize the IE window, the sublinks are accessible and go to their respective fileserver locations.  However, instead of dropping down underneath the main links as they used to before the upgrade, they obscure the main link by opening up over the top of the main link.  At least they are accessible in the minimized state, but something is still terribly wrong.  If I maximize the IE window, the sublinks drop down way over to the left and cannot be accessed.  I thought this might be a monitor issue as the user is using a large monitor, but it didn't have this behavior before the upgrade.
0
RizzleCommented:
Try uninstalling IE like i previously suggested and see if that helps. It definitely doesn't work in compatibility mode?
0
cheesebugahAuthor Commented:
Roshan,

Okay, I'm an idiot.  I entered our intranet site in group policy to be used in compatibility mode (IE 7 policy), but forgot to run the gpupdate.  It was a compatibility issue after all.  I really should have known.  Thanks everyone for your help.

Mike
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.