convert gmail to pst

Download the e-mail using POP3

https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665119

You can just add the Gmail account to Outlook as a POP account, as Outlook POP accounts download all of the emails into a PST file. No need to convert anything!

Steps to add a Gmail POP account to Outlook can be found in these articles:
https://support.google.com/mail/troubleshooter/1668960?hl=en
http://www.thewindowsclub.com/configure-microsoft-outlook-gmail-manual-settings

Once you've set up the Gmail account in Outlook and it has downloaded all of the emails from the Gmail server, follow these steps to get the location of the PST file:

Hello WORKS2011,

I also have tried the above software "Gmail Backup" to get backup of my gmail account, but the software worked perfect for me.

Can you please share how you are trying to convert gmail into pst?

Thanks
Edwin

There is something else going on, all products I try to use his account fails to log on however I can log onto his gmail via a browser fine.

Did you have tried to contact the support department after facing this issue?

You can contact the live chat support department from this link: http://www.bkfrepairtool.com/support.html

Thanks
Edwin

It asks for department however there is no field to place this information. Without it chat doesn't work.

You nay need to log into the gmail account in a web browser and change the settings to enable POP and/or IMAP. Without POP or IMAP enabled I doubt anything will be able to read the emails.

Just select the support and fill the form then you will be able to chat with support department

thank you everyone for the help