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convert gmail to pst

Posted on 2014-11-04
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Last Modified: 2014-11-12
Need to convert gmail to pst format. This product does not work http://www.gmailbackup.bkfrepairtool.com/ anyone have any other ideas / options?
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Question by:WORKS2011
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10 Comments
 
LVL 96

Expert Comment

by:Lee W, MVP
ID: 40422744
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LVL 24

Expert Comment

by:VB ITS
ID: 40422780
You can just add the Gmail account to Outlook as a POP account, as Outlook POP accounts download all of the emails into a PST file. No need to convert anything!

Steps to add a Gmail POP account to Outlook can be found in these articles:
https://support.google.com/mail/troubleshooter/1668960?hl=en
http://www.thewindowsclub.com/configure-microsoft-outlook-gmail-manual-settings

Once you've set up the Gmail account in Outlook and it has downloaded all of the emails from the Gmail server, follow these steps to get the location of the PST file:
In Outlook 2010, click the File tab
Click Account Settings > click Account Settings again
On the Data Files tab, click on the entry for your Gmail account then click on Open File Location
You should then see the PST file for your Gmail account.
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LVL 14

Expert Comment

by:Edwin Hoffer
ID: 40423250
Hello WORKS2011,

I also have tried the above software "Gmail Backup" to get backup of my gmail account, but the software worked perfect for me.

Can you please share how you are trying to convert gmail into pst?

Thanks
Edwin
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LVL 17

Author Comment

by:WORKS2011
ID: 40423297
There is something else going on, all products I try to use his account fails to log on however I can log onto his gmail via a browser fine.
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LVL 14

Expert Comment

by:Edwin Hoffer
ID: 40423323
Did you have tried to contact the support department after facing this issue?

You can contact the live chat support department from this link: http://www.bkfrepairtool.com/support.html

Thanks
Edwin
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LVL 17

Author Comment

by:WORKS2011
ID: 40423621
It asks for department however there is no field to place this information. Without it chat doesn't work.
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LVL 13

Expert Comment

by:akb
ID: 40423697
You nay need to log into the gmail account in a web browser and change the settings to enable POP and/or IMAP. Without POP or IMAP enabled I doubt anything will be able to read the emails.
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LVL 14

Expert Comment

by:Edwin Hoffer
ID: 40423755
support
Just select the support and fill the form then you will be able to chat with support department
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Accepted Solution

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WORKS2011 earned 0 total points
ID: 40429235
Thanks Edwin, did not have the option when I tried it in two different browsers.

@akb I made sure these were set, thank you.

I ended up creating a gmail archive (mbox), downloaded and converted this to PST.
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Author Closing Comment

by:WORKS2011
ID: 40436928
thank you everyone for the help
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