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Terminal server running on server 2008 ent  x32

Posted on 2014-11-04
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Last Modified: 2014-11-30
Hi there,
Our terminal server running on server 2008 was working fine till today the users started to have
the error while visiting the remote desktop via https://server.mydomain.com
 ****the remote session was disconnected because license store creation failed with access denied******* on windows 8.1.  The clients using windows 7 are fine.  I have checked the logs, no clue.  I thought may be the license management would through some light, but that also is fine.  I have a fear that we only had 40 licenses (user CAL) for our terminal server but the licenses management gives no clue.  
Some points to note:
- If its the licensing issue then why windows 7 machines have no error.
- Tried to run this:  no luck, it says it does not apply to your OS:
http://support.microsoft.com/kb/2782802
-Have no idea which one to pick from here:
http://technet.microsoft.com/en-us/library/cc756826(v=ws.10).aspx
-Cannot find MSLicensing Key here:
http://www.windowsclever.com/windows/windows-server-2008/remote-desktop-licensing-error-messages.html

Need help please.
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Question by:amanzoor
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5 Comments
 
LVL 82

Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
ID: 40423110
If the error message is:
 The remote session was disconnected because the license store creation failed with access denied. Please run remote desktop client with elevated privileges

Configure permissions for the MSLicensing registry key. To do this, follow these steps:

Locate the following registry subkey for MSLicensing by clicking or tapping on the arrow to the left of HKEY_LOCAL_MACHINE, then click or tap on the arrow to the left of SOFTWARE, followed by Microsoft, then find MSLicensing.
Swipe across or right-click the MSLicensing key, and then tap or click Permissions.
Tap or click Add.
In the Select Users or Groups dialog box, tap or click Locations.
Select the local computer at the top of the list, and then tap or click OK.
Type the following value in the Enter the object names to select box:
ALL APPLICATION PACKAGES
Tap or click OK.
In the Permissions for ALL APPLICATION PACKAGES section of the screen, select the check box in the Allow column next to Read, and then tap or click OK.
Configure permissions for the Store registry key. To do this, follow these steps:Exit Registry Editor.

Locate the following registry subkey for Store by clicking or tapping on the arrow to the left of HKEY_LOCAL_MACHINE, then click or tap on the arrow to the left of SOFTWARE, followed by Microsoft, then find Store.
Swipe across or right-click the Store key, and then tap or click Permissions.
Tap or click Add.
In the Select Users or Groups dialog box, tap or click Locations.
Select the local computer at the top of the list, and then tap or click OK.
Type the following value in the Enter the object names to select box:
ALL APPLICATION PACKAGES
Tap or click OK
In the Permissions for ALL APPLICATION PACKAGES section of the screen, select the check box in the Allow column next to Read.
Tap or click Advanced.
Under the Permissions tab, select the entry for ALL APPLICATION PACKAGES, then tap or click Edit.
In the Permission Entry for Store window, tap or click the Show advance permission link.
Make sure that the following four check boxes are selected:
Query Value
Set Value
Create Subkey
Enumerate Subkeys
Tap or click OK on the next three screens.
Exit the Registry Editor by clicking the X in the upper right of the window.

.http://support.myvisionexpress.com/index.php?/Knowledgebase/Article/View/1035/154/error-the-remote-session-was-disconnected-because-the-license-store-creation-failed-with-access-denied
0
 
LVL 4

Author Comment

by:amanzoor
ID: 40423144
David,
Thanks for the reply.  In my question I have already mentioned the last link.  I cannot find the key MSLicensing and the Store key in my case in the client(windows 8.1) registry.  I have tried 1 to 7 different computers(windows 8.1).  Need help please.
Thanks
0
 
LVL 82

Expert Comment

by:David Johnson, CD, MVP
ID: 40423251
this key should exist
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\HardwareID]
"ClientHWID"=hex:02,00,00,00,dd,12,59,e9,b9,44,79,ef,ec,bc,0b,0a,e0,b8,58,fb

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store]

Open in new window

0
 
LVL 4

Author Comment

by:amanzoor
ID: 40423897
Hi David,
MSLicensing does not exist on windows 8.1 machines.
Thanks
0
 
LVL 4

Author Closing Comment

by:amanzoor
ID: 40472561
Basically I have to re-create the session physically on each and every machine by opening up there remote desktop program and logging in with any user, this created the key in registry and from there onwards any user logging onto the remote session was good.
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