I have a client running WindowsXP. When they try to access www.dropbox.com
, IE fails to load the page with the error message "IE cannot load the webpage". However, the website can be successfully loaded from Google Chrome.
The Dropbox installer is also unable to download any of the installer files from the dropbox server during the installation. This causes the installation to fail.
nslookup correctly resolves dropbox.com. I am also able to ping dropbox.com
The problem occurs on both the administrator account as well as a user account with administrative privileges.
I ran malwarebytes, combofix, adwcleaner, and cleaned up any issues that they found.
Does anyone know what could be causing this block, and yet Google Chrome is not affected?