troubleshooting Question

Office 365 - Sorry, it looks like that email address is already in use. Use another one.

Avatar of defrey
defreyFlag for Australia asked on
ExchangeMicrosoft 365
12 Comments1 Solution4833 ViewsLast Modified:
I am trying to create a new user with a new email address but get the error "Sorry, it looks like that email address is already in use. Use another one."

The email address has been created previously by mistake & then deleted.

I am sure that the email address hasn't been assign to another user, they are only 2 & I have checked the aliases.

How if by any chance the email address I need to create in the system can be removed entirely to make sure I can create a fresh one.

Thanks

Regards
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 12 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 12 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros