Problems with opening Google Chrome and MS Excel
Posted on 2014-11-06
I have a computer running Windows 7 Professional that is having problems. It will not open Google Chrome at all. I have uninstalled and reinstalled Google Chrome and it still will not open it. Also it will not open MS Excel files. I can open the program but when I try and open these file it says it had a problem and will need to close. I can open the files on any other computer so it is not the files.
An added part to this is about a week ago the person using this computer had a heater plugged into the same outlet the computer is plugged into and the heater blew the circuit. I thought we were lucky when the computer came back up and everything was working. This problem only occurred a couple of days ago. I also did a "chkdsk" on the computer and it found several corrupted files and problem areas.
I am thinking of replacing the hard drive, but I do not know if that will solve the problem. Any suggestions on how to tell what exactly is going on would be appreciated.