Avatar of Pat Clancy
Pat Clancy
Flag for Canada asked on

Emails go missing when I dropped them into certain folders in Outlook 2010

I have a client that is using Microsoft Outlook 2010 he is using IMAP for receiving emails. He can receive the emails just fine however when he wants to move the emails into folders on his "computer" the emails simply disappear. This is not happening on all folders just 2 of them that we have found so far.

Any Ideas as to what might be going on?

Thanks
Pat
Microsoft OfficeOutlook

Avatar of undefined
Last Comment
Pat Clancy

8/22/2022 - Mon
Pedro Gama

Hello,

might be the exchange server version. If it's 2003 and you're using a 2010 client you may run into refresh issues.

This as happened before on our infra estructure. The exchange team can install a update to solve this issue or update to exchange 2010.

Hope it helps
PG
ASKER CERTIFIED SOLUTION
Pat Clancy

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Pat Clancy

ASKER
I found the answer on Microsoft.com
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck