Emails go missing when I dropped them into certain folders in Outlook 2010

I have a client that is using Microsoft Outlook 2010 he is using IMAP for receiving emails. He can receive the emails just fine however when he wants to move the emails into folders on his "computer" the emails simply disappear. This is not happening on all folders just 2 of them that we have found so far.

Any Ideas as to what might be going on?

Thanks
Pat
Pat ClancyCEOAsked:
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Pedro GamaCitrix AdminCommented:
Hello,

might be the exchange server version. If it's 2003 and you're using a 2010 client you may run into refresh issues.

This as happened before on our infra estructure. The exchange team can install a update to solve this issue or update to exchange 2010.

Hope it helps
PG
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Pat ClancyCEOAuthor Commented:
Actually, I found the solution. Somehow, a filter got turned on and was actually just hiding the email. I went to:  View>View Settings>Reset Current View and the emails magically appeared.
Thank you for your help.
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Pat ClancyCEOAuthor Commented:
I found the answer on Microsoft.com
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