Solved

PowerEdge R520...VLT0304 CPU 2 MEM VTT PG Voltage is outside range

Posted on 2014-11-06
5
3,129 Views
Last Modified: 2014-11-10
Can someone please point me to the right direction.  I just upgraded my PowerEdge R520 Memory from 32G to 96GB using Six 16GB DIMMs (2Ranks with Speed 1600 MT/s).  Everything works great all day yesterday but when I came in this morning server box was down and reported the errors below:

error1: System board fail-safe voltage is outside of range.  Contact support

error2: VLT0304 CPU 2 MEM VTT PG Voltage is outside range. Reseat CPU.

So far I have done the following and no luck:

1) Disconnected AC power from box for 2 minutes.  Re-applied the input AC power and turn system on (did not work)

2) Reseated the CPU 2 (did not work)

Note:  I upgraded two machines.  The other box is still running without any issues (RAM Part #: SNP20D6FC/16G)

Please help

Thanks
0
Comment
Question by:Anagkazo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 39

Assisted Solution

by:Aaron Tomosky
Aaron Tomosky earned 334 total points
ID: 40428279
Can you get into the bios? Is the ram the se speed and voltage of the old ram?
0
 
LVL 7

Assisted Solution

by:Stampel
Stampel earned 166 total points
ID: 40428570
I would first upgrade all firmwares if not already done.
0
 
LVL 39

Accepted Solution

by:
Aaron Tomosky earned 334 total points
ID: 40428605
If you can get into the bios, make sure all the ram settings are auto. Resetting the bios to defaults is even better.
0
 

Author Comment

by:Anagkazo
ID: 40432733
Guys,

The RAMs are the same speed and same Rank.  I have a couple more new R520s so I added the same RAM and left it running for 3 days and nothing has happen.  Looks like a possible motherboard failure.

Thanks
0
 

Author Closing Comment

by:Anagkazo
ID: 40432735
Thanks for all your inputs
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Requirements: root access via SSH, telnet, or other.. Alternately, access from the server administrator to run a counter-strike server, and the proper access rights to do so. Enough free disk space (and allowed to use this much, eg disk quota): 6…
More or less everybody in the IT market understands the basics of Networking, however when we start talking about Storage Networks, things get a bit dizzier, and this is where I would like to help.
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question