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AD users and computers console issue

Posted on 2014-11-06
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Last Modified: 2014-11-21
I have an AD 2008 R2 environment.
When logged in as administrator into one DC I cannot see any computers in the AD users and computers console.
When I log into as a different domain admin user to the same DC I can see them all.
If I log into another DC with both users I can see everything.
Anyone have any ideas as to why this might happen and how to fix?
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Question by:DaveKall42
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Expert Comment

by:Joshua Grantom
ID: 40426811
Sounds like a corrupted profile. Remove the domain users profile from registry and delete their users folder to recreate.
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Author Comment

by:DaveKall42
ID: 40426814
Delete profile from local registry of DC in question?  Do you happen to know where that is located in registry?
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by:jkaios
jkaios earned 250 total points
ID: 40427188
To delete and recreate an user profile, try these:

1. Log in with another user
2. Bring up the System Properties dialog box (Windows Logo Key + Break) OR sysdm.cpl
3. click the Advanced tab
4. click Settings button under User Profiles
5. in the User Profies window, select the appropriate user and click Delete
6. click OK, OK to dismiss all dialog boxes
7. log off the current user
8. log in with user you deleted in step 5 (its profile will be created automatically)
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Accepted Solution

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Spike99 earned 250 total points
ID: 40427319
JKaios is correct: that's the best method to clear a user profile.

But, just an FYI, the user's profile consists of several parts.  At minimum, there are 2:
1.  Profile "hive" key in ProfileLIst key:  
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\<USER-SID>
2.  The user's folder in C:\Users

If you are using roaming profiles, then there would be a 3rd part:  a network copy of the local profile on the network.
You can configure that either using a GPO or by adding the folder path to the "Terminal Service Profile" tab in the user's account properties in Active Directory.

With Windows Server 2003 & Windows XP, you could get away with just deleting the user profile folder in C:\Documents and Settings. Windows would just re-create the profile folder if it's not found.  But, the newer OSs (Windows Vista, 7 & 8 as well Server 2008 & 2012) don't like it when you do that.

If you just delete the user's folder from C:\Users without also removing the profile key, the user will get a profile error at logon. Then, Windows will log them on using a temp profile and none of their settings will be saved at exit. That situation will persist every time they log on to the same server or PC until you remove the backup profile key created by Windows in the ProfileList key (backup keys always end in .BAK).
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Expert Comment

by:compdigit44
ID: 40431337
Before you rebuild your profile try to clear all MMC content in the following location:

C:\Users\%username%\AppData\Roaming\Microsoft\MMC

The try to access ADUC again
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