troubleshooting Question

Importing Autocomplete list into new Outlook Profile

Avatar of sglee
sglee asked on
OutlookWindows 7
14 Comments1 Solution408 ViewsLast Modified:
Hi,
 
 I have an user who is using Outlook 2010 on Windows 7 PC. The Outlook is not connected to Exchange server.
 The original profile name is "Outlook" and I created a new profile. After creating a new profile, I imported PST successfully. But I can't import Autocomplete list.
 The original Autocomplete file is about 700K. After importing 700K into new profile's Autocomplete list, I can see new Autocomplete list file with 700K, but the moment that I open Outlook and send an email out, then 700K autocomplete list file shrinks to 150K file.
Using NK2Edit, I tried renaming and restore from NK2 Backup, but to no avail.
I can still open 700K file using NK2Edit and see all the email addresses.
Is there a way to manually export the email addresses from the original autocomplete file and import those into the new autocomplete list?
ASKER CERTIFIED SOLUTION
VB ITS
Specialist Consultant

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Top Expert 2014

The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.

Join our community to see this answer!
Unlock 1 Answer and 14 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 14 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros