?
Solved

Undeliverable E-mail

Posted on 2014-11-07
2
Medium Priority
?
100 Views
Last Modified: 2014-11-26
Hi

This is a generic question.

If an e-mail is not delivered and there is no bounce back message what are the steps I should check to spot the problem. let us assume that I use Outlook 2010,2013 and Exchange 2010,13

I know there could be many things to check but as a novice in the exchange world I would like to have something as a reference.

Thanks
0
Comment
Question by:M SOS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 1

Accepted Solution

by:
pcguy-za earned 500 total points
ID: 40427949
If it doesn't get delivered or bounce back it must have been sidetracked somewhere.  Most lightly a spam filter has taken it.  So check what spam filters you can along the way.

Is it internal only Exchange mail or mail that goes out via SMTP at some point?
0
 
LVL 7

Assisted Solution

by:dsnegi_25dec
dsnegi_25dec earned 500 total points
ID: 40454580
first check on message queue on server...

then check gateway level .........If message is cleared from your gateway to internet after that you don't have any option.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to deal with a specific error when using the Enable-RemoteMailbox cmdlet to create a mailbox in the cloud-based service, for an existing user in an on-premises Active Directory.
Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question