Solved

Citrix Universal Printer Driver Exception

Posted on 2014-11-07
5
406 Views
Last Modified: 2014-11-24
Printer is an HP Officejet Pro 8000
Driver on print server is HP Universal Printing PCL 5 v5.7.0
The same driver is also installed on Xen servers
But the printer is always installed with the Citrix universal printer driver
How do I create an exception for this one printer so it gets installed with the HP driver not the Citrix driver?

Windows Server 2008 R2 SP1 x64
XenApp 6.5.0

- Thanks for your help
0
Comment
Question by:dee_nz
  • 2
  • 2
5 Comments
 
LVL 16

Expert Comment

by:DansDadUK
ID: 40428212
The specification sheet indicates that the only supported Page Description Language for the OfficeJet 8000 printer is PCL3 Enhanced.

As far as I'm aware, this is a raster-based language, which supports (very) few PCL escape sequences.

So I wouldn't have thought that a PCL 5 driver (universal or not) would be appropriate anyway.
0
 
LVL 22

Accepted Solution

by:
Matt V earned 500 total points
ID: 40433671
In the policies, under Universal Print driver usage, if you set the policy to "Use universal printing only if requested driver is not available" then it should use the specified driver first.
0
 
LVL 4

Author Comment

by:dee_nz
ID: 40436031
Hi, thanks for your comment. I can change this Citrix policy setting but I only want the exception to be this printer (or I can use an AD group for the staff in that office). I want all other printers to use the Citrix universal print driver and only the printer that is having issues to use the HP driver. Should I use a policy filter for this? Thanks for your help..
0
 
LVL 22

Expert Comment

by:Matt V
ID: 40437407
Have you followed http://support.citrix.com/article/CTX120618 to make sure no extra print drivers get installed?

If you install just the one you need, and remove all the rest, then lock down the registry you should have no issues.

We do this in our environment as we have 2 HP printers that require the HP drive and do not work with the Citrix Universal driver.
0
 
LVL 4

Author Closing Comment

by:dee_nz
ID: 40462162
Thanks for your help!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Monitor vmware windows vm status of services 9 71
Need to test AD authentication 3 49
Script to reboot Terminal Server 2008 nightly 3 28
SBS 2007 remove AD ? 10 22
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now