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Jaz2012Flag for United Kingdom of Great Britain and Northern Ireland

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Skype - Cant start video. Try closing other programs that might be using your webcam

I keep getting this message when trying to use my webcam in Skype.
I have:

Reinstalled the Webcam drivers
Downloaded the updated firmware for the web camera
Checked the physical ID of the device and ran Process Explorer to see if anything else was using the camera
Renamed the Skype folders in app data
Completely uninstalled and reinstalled Skype.

The laptop I am using is a Dell Latitude 6430u
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awawada

I can't see an error message. Can you post a print screen?
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ASKER

The error message is the one in the title -Cant start video. Try closing other programs that might be using your Web Cam.
Test your webcam at Test Webcam:
http://www.testwebcam.com/

Is the cam working?
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Jaz2012
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ASKER

Because this worked for me.