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RDP for Windows server 2012 R2 under VMWARE is sluggish

Posted on 2014-11-07
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Last Modified: 2014-11-12
We are currently running ESXi 5.5 build 2143827

I have created a few Windows Server 2012 R2 guests that have all windows updates applied and the latest VM Tools installed.

Mouse performance is sluggish within RDP sessions, but instantaneous from the console session within the Vsphere client.
RDP sessions to any other guest OS works perfectly.  We are only seeing the issue from 2012 R2.

Am I missing something with server 2012 R2 or is this a known issue?
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Question by:Joel Parmer
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by:Andrew Hancock (VMware vExpert / EE MVE)
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You are using the VMXNET3 interface, and not the E1000, which should only be used for installation, and then removed and replaced with VMXNET3.
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by:Joel Parmer
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I switched to the VMXNET3 interface and removed the E1000.  Rebooted the guest and the mouse cursor is still laggy.
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by:Andrew Hancock (VMware vExpert / EE MVE)
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Not seen, the issue, and we deploy R2, many times a day during the week.

VMware Tools is installed and running?

Servers are not updating or being patched?

No Anti-Virus?
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Joel Parmer earned 0 total points
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I found the issue.

I was RDPing through an old version of terminals (2.0)

As soon as I upgraded to terminals 3.5, the problem went away.
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Author Closing Comment

by:Joel Parmer
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My comment explains what the issue was and how it was fixed.
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