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RDP for Windows server 2012 R2 under VMWARE is sluggish

Posted on 2014-11-07
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Last Modified: 2014-11-12
We are currently running ESXi 5.5 build 2143827

I have created a few Windows Server 2012 R2 guests that have all windows updates applied and the latest VM Tools installed.

Mouse performance is sluggish within RDP sessions, but instantaneous from the console session within the Vsphere client.
RDP sessions to any other guest OS works perfectly.  We are only seeing the issue from 2012 R2.

Am I missing something with server 2012 R2 or is this a known issue?
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Question by:Joel Parmer
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5 Comments
 
LVL 122
ID: 40428273
You are using the VMXNET3 interface, and not the E1000, which should only be used for installation, and then removed and replaced with VMXNET3.
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Author Comment

by:Joel Parmer
ID: 40428528
I switched to the VMXNET3 interface and removed the E1000.  Rebooted the guest and the mouse cursor is still laggy.
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LVL 122
ID: 40428542
Not seen, the issue, and we deploy R2, many times a day during the week.

VMware Tools is installed and running?

Servers are not updating or being patched?

No Anti-Virus?
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Accepted Solution

by:
Joel Parmer earned 0 total points
ID: 40428688
I found the issue.

I was RDPing through an old version of terminals (2.0)

As soon as I upgraded to terminals 3.5, the problem went away.
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Author Closing Comment

by:Joel Parmer
ID: 40436938
My comment explains what the issue was and how it was fixed.
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