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Exchange Issue after restore test with Veeam

Posted on 2014-11-07
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Last Modified: 2016-02-25
We were attempting to do a mailbox restore with Veeam Backup & replication, and at one point it asked to link the ese.dll file in the bin folder. It did not specify in Veeams documentation exactly where this file is located so we linked it to the one we found on the live server. Now outlook cannot connect to exchange and we have 2 services that are failing to start:  Microsoft Exchange Transport, and Microsoft Exchange RPC Client Access. they give an error of failed to start Error 5: Access is denied.
Not sure of where to go from here. can we run something from the eseutil.exe to fix this or what are our options.
Any help would be great!
Thanks
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Question by:invisimax
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Assisted Solution

by:Adam Farage
Adam Farage earned 167 total points
ID: 40428980
you were suppose to copy the file I believe.

In this situation I would look at the account you are logging in with along with the account those services are delegated too. This is most likely a restoration issue.
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Steven Wells earned 167 total points
ID: 40429906
perhaps veeam has locked or changed permissions on file, preventing exchange from starting those services?
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LVL 31

Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 166 total points
ID: 40430807
What happens if you reboot the Exchange box?
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Author Comment

by:invisimax
ID: 40442509
So after talking with Veeam support, you are supposed to point it to the file inside the restored replica.  They are going to update their documentation on this. Too late for me. We ended up contacting Microsoft and had them go in and fix the issue. Found a few different items coming up in the event viewer. All is working now.

Thanks Guys
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 40443799
What all did you have to do?
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