Solved

unable to ping anything on internet network but can get to anything outside??

Posted on 2014-11-07
5
180 Views
Last Modified: 2016-11-23
hi experts,
i have a laptop that I just installed windows 7 on it. it's a dell laltitude. I can ping yahoo.com and i can browse the internet but i can't get to anything internal. i can ping the gateway 192.168.88.1 but i can't ping any other address in the private network.
0
Comment
Question by:frankbustos
5 Comments
 
LVL 13

Accepted Solution

by:
Rizzle earned 500 total points
Comment Utility
Are the other devices connected to the same router on the network? Maybe check if they have the Windows Firewall on as that sometimes stop ICMP requests and therefore you cannot ping them. Try it again but turn off the Windows Firewall on the machines you're trying to ping.

Can you also not ping by hostname or IP?
0
 
LVL 6

Expert Comment

by:Asif Bacchus
Comment Utility
Agree with Roshan's suggestion to turn off firewalls on the other system(s) and then try pinging again.  By default, nearly all firewalls including the windows firewall block ICMP (ping) requests.  If you can ping successfully after turning off the firewall, then post back confirming that and we can get you setup with a simple exclusion on your firewall to allowing pinging while it  is on.
0
 
LVL 1

Expert Comment

by:john15nlt
Comment Utility
Agreed but also verify the network type for this connection if you picked or it picked public by default it will block that access via the firewall
0
 

Author Closing Comment

by:frankbustos
Comment Utility
it was a firewall issue thanks
0
 
LVL 6

Expert Comment

by:Asif Bacchus
Comment Utility
If you haven't already, you should configure an exclusion on your workstations for ICMP receive so that you can ping them in the future without having to disable the firewall.  You can set the scope of the exclusion to just be your local subnet for added security.

Glad you got it sorted out.
0

Featured Post

Free Gift Card with Acronis Backup Purchase!

Backup any data in any location: local and remote systems, physical and virtual servers, private and public clouds, Macs and PCs, tablets and mobile devices, & more! For limited time only, buy any Acronis backup products and get a FREE Amazon/Best Buy gift card worth up to $200!

Join & Write a Comment

Suggested Solutions

I found out last night windows update has a problem regarding 4 latest updates that fail.  The way to get all 4 them installed is install sp1 first and restart then one by one with a resart in between as they fail every time if all the four updates …
So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now