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Trying to link to image in email signature.  Link works on its own but shows red x when using link to image

Posted on 2014-11-07
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Last Modified: 2014-12-11
instead of using an embedded file with company logo in my email signature, i am trying to use the "link to image" feature.  I have the logo image in a publicly shared Google drive folder.  (I also tried OneDrive and it had the same result.)

Though the link works if i paste it into the URL bar, when i "link to image" i get a box with a red x that says, "cannot display image at this time."  The same result if I insert a link in a Word doc.

I have tried many things, always with the same result.

Any help is greatly appreciated!
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Question by:CherryHill
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5 Comments
 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 40430028
External images are often blocked in email.  Even when they are allowed, you normally have to 'ok' them before they will display.  That is done to prevent tracking without your permission by advertisers.
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Author Comment

by:CherryHill
ID: 40430258
It is not just an email issue, It also happens if I link to an image in Word and other apps.  And, even when i'm just creating a document I haven't sent yet.
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LVL 4

Expert Comment

by:Adam (CodeTwo Software)
ID: 40437179
Hi CherryHill,

Can you paste the link to the image in this thread?

Adam
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Accepted Solution

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CherryHill earned 0 total points
ID: 40485020
Got it working using google drive with Paste Link.  thanks
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Author Closing Comment

by:CherryHill
ID: 40493431
it works now
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