Solved

Untrusted SSL Certificate Error

Posted on 2014-11-08
4
2,212 Views
Last Modified: 2014-11-08
Hello,

I purchased an SSL certificate from GoDaddy and installed it on an Ubuntu 14.04 LTS server running Apache2. The certificate seems to be working fine on all desktop browsers, the site/page loads fine. I am getting an untrusted website message on all mobile devices from Android to iPhone. Is there a particular setting I am missing that will make mobile devices give this error message?Screen shot from Android Phone.
Thank you.
0
Comment
Question by:Robert Hatten
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 4

Accepted Solution

by:
artsec earned 500 total points
ID: 40430215
I think you are missing Intermediate Cert installation on your server. Please visit
http://support.godaddy.com/help/article/868/what-is-an-intermediate-certificate for more information.

Here is result of your site ssl analysis:
https://www.ssllabs.com/ssltest/analyze.html?d=overnightsafety.com

The error that  Iam getting from mobile phone is ERR_CERT_AUTHORITY_INVALID which is good indicator that you have problem in verification chain.
0
 

Author Comment

by:Robert Hatten
ID: 40430233
That was it. Thank you very much!
0
 

Author Closing Comment

by:Robert Hatten
ID: 40430236
Perfect advise, very quick response A+++
0
 
LVL 4

Expert Comment

by:artsec
ID: 40430256
My pleasure.....Thank you for points! :)
0

Featured Post

When ransomware hits your clients, what do you do?

MSPs: Endpoint security isn’t enough to prevent ransomware.
As the impact and severity of crypto ransomware attacks has grown, Webroot fought back, not just by building a next-gen endpoint solution capable of preventing ransomware attacks but also by being a thought leader.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
php56-php-mcrypt for rhel7 php56 1 159
Disabling security updates Ubuntu 3 63
Shared file Encryption 15 45
use .htaccess to re-write URL 3 21
If you thought ransomware was bad, think again! Doxware has the potential to be even more damaging.
Since pre-biblical times, humans have sought ways to keep secrets, and share the secrets selectively.  This article explores the ways PHP can be used to hide and encrypt information.
Learn several ways to interact with files and get file information from the bash shell. ls lists the contents of a directory: Using the -a flag displays hidden files: Using the -l flag formats the output in a long list: The file command gives us mor…
Learn how to find files with the shell using the find and locate commands. Use locate to find a needle in a haystack.: With locate, check if the file still exists.: Use find to get the actual location of the file.:

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question