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Untrusted SSL Certificate Error

Posted on 2014-11-08
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Last Modified: 2014-11-08
Hello,

I purchased an SSL certificate from GoDaddy and installed it on an Ubuntu 14.04 LTS server running Apache2. The certificate seems to be working fine on all desktop browsers, the site/page loads fine. I am getting an untrusted website message on all mobile devices from Android to iPhone. Is there a particular setting I am missing that will make mobile devices give this error message?Screen shot from Android Phone.
Thank you.
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Question by:Robert Hatten
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Accepted Solution

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artsec earned 2000 total points
ID: 40430215
I think you are missing Intermediate Cert installation on your server. Please visit
http://support.godaddy.com/help/article/868/what-is-an-intermediate-certificate for more information.

Here is result of your site ssl analysis:
https://www.ssllabs.com/ssltest/analyze.html?d=overnightsafety.com

The error that  Iam getting from mobile phone is ERR_CERT_AUTHORITY_INVALID which is good indicator that you have problem in verification chain.
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Author Comment

by:Robert Hatten
ID: 40430233
That was it. Thank you very much!
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Author Closing Comment

by:Robert Hatten
ID: 40430236
Perfect advise, very quick response A+++
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LVL 4

Expert Comment

by:artsec
ID: 40430256
My pleasure.....Thank you for points! :)
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