My son has an Acer notebook (running Windows 7) that he didn't use for months now.
The notebook had become (too) slow, so he returned it to factory settings and that was it.
Yesterday I planned to use it as a music player by running the music streaming service Deezer
in a browser.
I started it up, opened IE 11 and went to Deezer.
But after logging in apparently I missed something because it gave an error message. (flash?)
I thought trying it with Google Chrome wouldn't hurt.
So I installed Chrome, but while installing the notebook got stuck (no more reaction to key/mouse)
I switched it off by holding the power button pressed.
I switched it on again. It detects that Windows was not shutdown properly. I chose "Start windows as normal".
It says "Windows starting" with the well known green progress bar at the bottom.
Then it goes to a black screen.
After that normally the background/desktop must come up.
But it keeps showing me the black screen. Forever.
Although it is not really completely blocked since I see the mouse pointer and it reacts when I move the mouse.
I let the notebook on for hours (wireless as well as connected), but the black screen stays visible forever.
Any advice on what to do now?
The notebook doesn't have a floppy drive.
It does have an memory card slot.