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LGriffin19
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Autodiscover and Activesync

Hello everyone

Our environment is using Exchange 2010 SP3. We are looking at a solution that utilises Exchange Activesync.

Our Activesync URL is activesync.mydomain.com

I was interested in understanding how this works with Autodiscover.

1. How can I confirm what a user's Activesync URL is using the Exchange Management Shell

2.  Is the Activesync URL a value that is queried when using Autodiscover

3. Using/ simulating Autodiscover, is there a way to ascertain a user's Activesync URL
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ash007

8/22/2022 - Mon
Mohammed Khawaja

I suggest you try www.testexchangeconnectivity.com and perform required tests.  It will show you all the tests and results.
VB ITS

I think you have this a bit mixed up. There is no need to set up a separate DNS record for ActiveSync, you use the same address that you use for OWA, i.e. mail.company.com

There is no separate ActiveSync URL that's assigned to each user either, there is only the Microsoft-Server-ActiveSync URL which resides on your Exchange 2010 server. This is a virtual directory within IIS and can be accessible by going to https://mail.company.com/Microsoft-Server-ActiveSync

Do you currently have OWA working? If so you generally just use the same URL when you go to set up a mobile device.
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Adam Farage

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LGriffin19

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Hi everyone

Ok, so if we had different Activesync URL's on different servers (e.g. Exchange 2007 and 2010), how would we know which one was applicable for particular users? Are you saying the Activesync URL is not returned via Autodiscover - if so what is the process to find it?
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ash007

Hi,

If you are using different Url for Active sync then:
1.Need to have url entry in SAN field of certificate
2.Need to change external url to Activesync.domain.com

Thanks,
Ash