Autodiscover and Activesync

Hello everyone

Our environment is using Exchange 2010 SP3. We are looking at a solution that utilises Exchange Activesync.

Our Activesync URL is activesync.mydomain.com

I was interested in understanding how this works with Autodiscover.

1. How can I confirm what a user's Activesync URL is using the Exchange Management Shell

2.  Is the Activesync URL a value that is queried when using Autodiscover

3. Using/ simulating Autodiscover, is there a way to ascertain a user's Activesync URL
LGriffin19Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
I suggest you try www.testexchangeconnectivity.com and perform required tests.  It will show you all the tests and results.
0
VB ITSSpecialist ConsultantCommented:
I think you have this a bit mixed up. There is no need to set up a separate DNS record for ActiveSync, you use the same address that you use for OWA, i.e. mail.company.com

There is no separate ActiveSync URL that's assigned to each user either, there is only the Microsoft-Server-ActiveSync URL which resides on your Exchange 2010 server. This is a virtual directory within IIS and can be accessible by going to https://mail.company.com/Microsoft-Server-ActiveSync

Do you currently have OWA working? If so you generally just use the same URL when you go to set up a mobile device.
0
Adam FarageEnterprise ArchCommented:
The ActiveSync URL is set by the ExternalURL on the ActiveSync Virtual Directory, which can be found with the following command:

Get-ClientAccessServer | Get-ActiveSyncVirtualDirectory | Select Identity, ExternalURL

Open in new window


When a device that can understand Exchange ActiveSync autodiscover is queried, it pulls the Exchange ActiveSync ExternalURL. If you want to figure out what is being pulled I would recommend two things:

1) Check the virtual directory (see above)
2) Check out the testexchangeconnectivity.com website
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

LGriffin19Author Commented:
Hi everyone

Ok, so if we had different Activesync URL's on different servers (e.g. Exchange 2007 and 2010), how would we know which one was applicable for particular users? Are you saying the Activesync URL is not returned via Autodiscover - if so what is the process to find it?
0
Simon Butler (Sembee)ConsultantCommented:
The value returned to the user by Autodiscover is completely dependant on where their mailbox is located.
Therefore if you have a coexistence environment then the URL returned will be the one set on Exchange 2007 if that is where their mailbox is located, and Exchange 2010 if located there.

HOWEVER it is possible to proxy ActiveSync, so all traffic for ActiveSync goes through a higher version of Exchange. If you remove the external URL from the ActiveSync virtual directory on Exchange 2007 then Exchange 2010 should proxy it through.

The other major gotcha on Autodiscover and ActiveSync is that for many devices it simply doesn't work.
ActiveSync Autodiscover is part of the protocol which Microsoft licence to the vendors. How they implement it is up to them. In most deployments I do I have to tell clients that Autodiscover doesn't work for ActiveSync.

"There is no need to set up a separate DNS record for ActiveSync, you use the same address that you use for OWA, i.e. mail.company.com"

While there is no need to, many companies will, so that they can easily trace the ActiveSync traffic in the logs.

Simon.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ash007Commented:
Hi,

If you are using different Url for Active sync then:
1.Need to have url entry in SAN field of certificate
2.Need to change external url to Activesync.domain.com

Thanks,
Ash
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.