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How to filter spam email in my gmail  ?

Posted on 2014-11-08
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Last Modified: 2014-11-09
Hi Expert
I set up filter in my gmail account to filter spam email, then my gamil system can remove all spam email, but my computer used outlook, and it still can receive the spam email. Any expert can give me some suggestion ? Thank you.
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Question by:EESky
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VB ITS earned 500 total points
ID: 40431136
It sounds like you have your Gmail account configured as a POP account in Outlook. I know for a fact that if you had your Gmail account added as an IMAP account to Outlook, your filters would work.

You can try enabling Outlook's Junk E-mail Filter (right click on an email in your Inbox > Junk > Junk E-mail Options) but it won't be anywhere near as good as Gmail's spam filter nor will your filter rules work.

Have you looked at configuring your Gmail account as an IMAP account in Outlook? The major benefit of IMAP vs POP is that you are accessing your emails directly off Gmail's servers - this means any actions in Outlook are reflected in the Gmail web interface. i.e. if you delete an email, it gets deleted when you log into www.gmail.om

Instructions for IMAP can be found here: https://support.google.com/mail/troubleshooter/1668960?hl=en
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by:EESky
ID: 40431237
Thank you so much for your fast reply. You are right, that is a good way, i think. I just configured it as imap and wait for the result.
I think that is because when spam email arrive at gmai, the gmail do two things: one is deliver it to spam box, other is to deliver it to my pc. That is why i still got spam email. Do you think so ?
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by:VB ITS
VB ITS earned 500 total points
ID: 40431716
When you are using IMAP, Outlook is directly connected to Gmail servers so your custom filters are still being applied to inbound emails.

When you use POP, Outlook downloads the emails from Gmail and stores them on your computer, which in the process appears to be bypassing your custom filter.

As stated previously, IMAP provides a better overall experience as changes you make to your emails are also reflected on www.gmail.com, which can be handy when you need to access your emails on a different computer. The only issue with IMAP is that the experience can be quite slow in comparison to POP, depending on your internet connection. That's a whole other discussion though.
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by:EESky
ID: 40431730
Thank you !
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LVL 24

Expert Comment

by:VB ITS
ID: 40431736
No worries. Are your custom filters working now that you've set up your Gmail account using IMAP in Outlook?
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