How to filter spam email in my gmail ?

EESky
EESky used Ask the Experts™
on
Hi Expert
I set up filter in my gmail account to filter spam email, then my gamil system can remove all spam email, but my computer used outlook, and it still can receive the spam email. Any expert can give me some suggestion ? Thank you.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Specialist Consultant
Top Expert 2014
Commented:
It sounds like you have your Gmail account configured as a POP account in Outlook. I know for a fact that if you had your Gmail account added as an IMAP account to Outlook, your filters would work.

You can try enabling Outlook's Junk E-mail Filter (right click on an email in your Inbox > Junk > Junk E-mail Options) but it won't be anywhere near as good as Gmail's spam filter nor will your filter rules work.

Have you looked at configuring your Gmail account as an IMAP account in Outlook? The major benefit of IMAP vs POP is that you are accessing your emails directly off Gmail's servers - this means any actions in Outlook are reflected in the Gmail web interface. i.e. if you delete an email, it gets deleted when you log into www.gmail.om

Instructions for IMAP can be found here: https://support.google.com/mail/troubleshooter/1668960?hl=en

Author

Commented:
Thank you so much for your fast reply. You are right, that is a good way, i think. I just configured it as imap and wait for the result.
I think that is because when spam email arrive at gmai, the gmail do two things: one is deliver it to spam box, other is to deliver it to my pc. That is why i still got spam email. Do you think so ?
VB ITSSpecialist Consultant
Top Expert 2014
Commented:
When you are using IMAP, Outlook is directly connected to Gmail servers so your custom filters are still being applied to inbound emails.

When you use POP, Outlook downloads the emails from Gmail and stores them on your computer, which in the process appears to be bypassing your custom filter.

As stated previously, IMAP provides a better overall experience as changes you make to your emails are also reflected on www.gmail.com, which can be handy when you need to access your emails on a different computer. The only issue with IMAP is that the experience can be quite slow in comparison to POP, depending on your internet connection. That's a whole other discussion though.

Author

Commented:
Thank you !
VB ITSSpecialist Consultant
Top Expert 2014

Commented:
No worries. Are your custom filters working now that you've set up your Gmail account using IMAP in Outlook?

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial