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MSI created in vs2010 works in server 2008 and not server2012

Posted on 2014-11-09
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Last Modified: 2014-11-11
Hello Experts,
I created an MSI in vs 2010 that works fine in server 2008. That same msi fails on server 2012. There are no errors just a message in the event viewer and on the installer that the installation has stopped. 2008 is a 32 bit server 2012 is a 64 bit server.

Thanks
Bill
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Question by:bill_home
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Expert Comment

by:ComputerTechie
ID: 40432548
How are you running the msi and is the program your running compatible in 64bit?

CT
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Author Comment

by:bill_home
ID: 40432620
Hello CT. I am just clicking on it. And it is compatible.
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Author Comment

by:bill_home
ID: 40432622
I am an administrator if that is what you are asking.
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ComputerTechie earned 1500 total points
ID: 40432795
I was asking are you running the msi by double clicking on it or using msiexec?

I recommend you run from command line with logging so you can see what is issue with installing.

http://technet.microsoft.com/en-us/library/cc759262(v=ws.10).aspx

Also if this is not an msi created with Microsoft msi packer you may need to use different switch for logging.

If it a wise package.
http://www.symantec.com/connect/articles/troubleshooting-wise-packages-windows-installer-logs

CT
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Author Comment

by:bill_home
ID: 40433022
Thanks CT,
I tried runnng msiexec with logging but got the same results and message.
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LVL 23

Expert Comment

by:ComputerTechie
ID: 40433682
Would you try running with a admin cmd again and see if same result. Also could you test on a windows 7 64bit machine?

CT
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Author Comment

by:bill_home
ID: 40434893
Hello CT,

it does run on windows 7 32 bit. I don't have a 64 bit windows 7.

Bill
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LVL 23

Expert Comment

by:ComputerTechie
ID: 40435111
Question how fo you know it 64 bit compatible then?

Have you tested the installation on a 64 bit machine before trying to install on the server.

CT
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