Acronis True Image 2015

I have a older Windows 7 computer; just bought a new Windows 7 computer. I would like to move it over from old to new with Acronis, but I've tried it three times but it gets stuck. I've looked through Acronis KB, but it's pretty much basic.

Does anyone have a couple ideas?

Thanks.
tmckinney01Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rindiCommented:
First of all, if your OS is Windows 7 OEM, which pretty much every pre-installed OS is, you won't be able to move an OS from one PC to the other, you'll get activation issues, unless you live in the EU or Switzerland, where you can usually reactivate it by phone.

If it isn't OEM, then you'll have to check whether there is a Restore to different hardware option (or similar). This will remove your old drivers and you can usually also inject the drivers for your new hardware. But I don't know whether acronis has that option included, or if you need an optional addon for that. Paragon products have that included in their products, at least those that aren't free...

But even if there is such an option, you will also have to make sure that there are drivers available for Windows 7 for your hardware.
0
tmckinney01Author Commented:
Both of them are Dell's.  Acronis  claims that you go fromA  to B with any computer.

As I said, three times I've backed it up and then restored with a new computer. Is there anything else that I am forgot?

Thanks!
0
rindiCommented:
Even if both are Dell's, an OEM version is "married" to the original PC. You aren't allowed to move it to another PC even if it is a dell, or if you live in the region I mentioned above.

And as I mentioned, you need the drivers for the new PC, With new hardware it is possible that Windows 7 is no longer supported, and you need to use the different hardware option of acronis, if that is available with that product. I don't use acronis as I find it less good than the Paragon products (which are also less expensive).
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.