Solved

Email from application not working

Posted on 2014-11-10
4
115 Views
Last Modified: 2014-11-14
We have two limited networks connected through a router r1.  One network is in the 10.100.1.0/24 and is also connected to the outside through an asa5505. Our networks are not registered in the internet. However, i am able to send emails from this network using smtp.gmail.com smtp server.

We have another network 192.168.0.0/24 conected to the 10.100.1.0/24 network through router r1. From this network we have a server 192.168.0.5 to send event emails. When i go to this server, from the cmd I am able to ping the smtp.gmail.com server but i can't send emails. I get a message that says unable to contact server
0
Comment
Question by:Shen
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 6

Expert Comment

by:ajeab
ID: 40436430
check r1 route. it may block port 25.
try tracert to smtp.google.com and see what path it took.  (should it 10.100.1.1 then  then asa then internet)
then try "telnet smtp.google.com 25"  and see what happen.
0
 

Author Comment

by:Shen
ID: 40437379
On the router r1 command line  i can't  ping smtp.gmail.com , but i can ping 74.125.196.108 (smtp.gmail.com)
0
 

Author Comment

by:Shen
ID: 40437573
i just added it dns dmain lookup and the dns router ip to the R1. I am able to tracert and ping smtp.gmail.com from the router. But I still can't still make the pc 192.168.0.5 application work.
0
 
LVL 6

Accepted Solution

by:
ajeab earned 500 total points
ID: 40438725
try the same ping and tracert from the PC.  make sure you have gateway correct on the PC.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Assistance Reading mail headers 9 54
sending email to a specific domain uses smtp server from old Outlook profile 7 33
Email Address Spoofed 8 117
Earthlink.net 6 48
Hello Friends, My friends and relatives always ask me how to delete all the various types of emails at once in our g-mail  or windows live account.  So I researched this topic to find a unique solution to this query.  Here it is for those who do …
What is Usenet? There are many different opinions on exactly what Usenet is an isn't. Many opinions are incorrect simply out of ignorance. The Wikipedia listing about Usenet does a good job of explaining it, so instead of repeating it all here I wi…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question