#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found # Error when replying to imported PST messages

bhieb
bhieb used Ask the Experts™
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We had an EDB from another organization that we needed some messages from. I used a 3rd party tool Lepide Exchange Recovery Manager to export the messages to a pst and then imported them to the Exchange 2010 mailbox.

The messages are there and look fine, but when replying to one it throws the above error. After searching I've found a lot of posts regarding X500 and LegacyExchangeDN, but the kicker here is that this is being replied to an external user NOT internal so that shouldn't be an issue. It does this from OWA and Outlook so it isn't an autocomplete issue either.

Thoughts?
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Adam FarageSr. Enterprise Architect
Most Valuable Expert 2014

Commented:
Its a possibility when you reimported the mail items into the mailbox, it striped out attributes from that message. I would look using MFCMAPI at one of the messages and see if the PR_SENDER_ADDRESS is valid on the message that is giving the NDR.
Hello,

This is definitely a legacyExchangeDN issue. The reason you are getting it, even though this is an external address, is that there was a contact created for this address.

See my article here on how to resolve:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_9650-NDRs-and-the-legacyExchangeDN.html

You will need to create a new contact in your GAL and add the legacyExchangeDN in the NDR as an X500 address on the contact.

-JJ

Author

Commented:
I read that, very good by the way. So if there is a contact created anywhere in exchange it will cause this? Even a users contact?
Correct. Outlook will resolve the SMTP address to the contact object.

-JJ

Author

Commented:
I had a senior moment DOH! The test I ran I did a reply to all, and there was an exchange object in the cc. Ooops. The external address worked fine, it was the exchange object generating the NDR.   Thanks!

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