Mailbox creation issue

We have export one mail box and removed mailbox from Active directory (Exchange task).
But the user came back after couple of months (user is still in active directory without mailbox) but we don’t see users in Existing users list while create mailbox using EMC (exchange 2010).
HUSupportAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MHMAdminsCommented:
You may have to create a new mailbox for that user and not use existing. Unless the user does have a mailbox in the tombstone state. It would honestly be easier to copy the user's settings and create an entire new user. Then if you need to you can import the data that you originally exported from that users mailbox if need be.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
MacleanSystem EngineerCommented:
Sounds like the attributes on the account were deleted during mailbox deletion.
First things first however, check if it already has a mailbox enabled by opening the Exchange CMDlet and running

Run Get-Mailbox -Identity "DOMAIN\Username"

If the user has a mailbox, you will need to remove it first.
If that is not the case, compare attributes with a working user.
Compare to the attributes of a working user account. (Might be easier to delete user, replicate the change, and after 15 min or so (Just in case) re-create the account.

Another option could be something wrong with  security settings on the AD account.

1] Go to active directory users and computers.
2] Under view, enable "Advanced Features"
3] Double click the affected user
4] Go to the security tab, and click on advanced
5] Make sure that the "Include Inheritable Permissions" are selected

Let me know how you go with these 3 suggestions.
0
HUSupportAuthor Commented:
I have "Removed Exchange Attributes" at Active directory just today.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

HUSupportAuthor Commented:
"Include Inheritable Permissions" is selected.
0
MacleanSystem EngineerCommented:
Are you implying that the suggestions provided did not work for you?
What is the error received when creating user in powershell?
Enable-Mailbox john@contoso.com -Database "MyServer\Mailbox Database"

And does the user still show as mail enabled when running Run Get-Mailbox -Identity "DOMAIN\Username"?
0
HUSupportAuthor Commented:
I have renamed user logon name to different.
Copy this user with his settings and create logon name (that we were lokkign for).

Create mailbox at EMC (used existing user).

The issue has been resolved.

Thanks.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.