Solved

outlook 2013 password prompt

Posted on 2014-11-10
1
482 Views
Last Modified: 2014-11-25
Office 365 using outlook 2013 to get my mail.
the password prompt continues to appear even when I check the remember my credentials
0
Comment
Question by:uomobello
1 Comment
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 40433809
Login to the 365 portal and click on the Cog in the top-right corner.  Choose Office 365 Settings.

From the following screen, choose Software, Desktop Setup and download the setup file and follow the instructions.

Once completed - fire up Outlook and see if it still prompts you.

If it does, go to Control Panel> Credential Manager and remove any credentials pertaining to your email account and then try Outlook again, enter your email address and password and check the remember password check box, then close Outlook, fire it up again and hopefully it will no longer prompt you.

Alan
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
Cloud-based technologies and services will continue to grow in popularity in 2017 thanks to the simple, scalable and cost-effective solutions they deliver. Here are three areas where cloud adoption is poised to really take off.
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
A company’s greatest vulnerability is their email. CEO fraud, ransomware and spear phishing attacks are the no1 threat to a company’s security. Cybercrime is responsible for the largest loss of money to companies today with losses projected to r…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now