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Cannot access account in Parallels 10 / Windows 8.1 environment

Posted on 2014-11-10
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Last Modified: 2014-11-13
Cannot access account in Parallels 10 / Windows 8.1 environment

Attached images: Users&Groups.tiff and LostAccount.tiff will illustrate the issues. Users&Groups.tiff is the 'missing' account as here.

Parallels 10 / Windows 8.1
Program Name: User Accounts Control Panel
Verified Publisher: Microsoft Windows
File Origin: Hard drive on this computer
CLSID: 86D5EB8A-859F-4c7B-2BD819B7A850

Changes to the above account [Jim Lacey] require administrator password - which is uknown. Previously a system malfunction (crash?) required a new account to be created using  http://kb.parallels.com/en/114193 as a guide.

Now any changes (e.g. program upgrade) to JAMAROSX$, local [non-Microsoft] Account require a password for the 'missing' account. Also, Outlook 2007 requires 'Enter Network Password' before downloading mail.

LostAccount.tiff illustrates the login issue for the Users&Groups.tiff account - I don't know the password.  

Seems there are 2 accounts, only one available at Windows 8.1 login from Parallels; the other I presume is the Mac account.

On Mac side (see Users&Groups.tiff)   'Would you like to change the password for "Jim Lacey", or begin using your iCloud password to login and unlock this Mac?' is offered as option. As there are only 3 Mac/Windows login passwords I use, since I work in a home office, I changed to iCloud password which was accepted, but did not help.

How do I proceed to gain access to these items - or bypass the password requirement? As you have guessed, I really don't know what is going on!
Users-Groups2.jpg
Users-Groups.jpg
LostAccount.jpg
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Question by:MARSPATH
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5 Comments
 

Author Comment

by:MARSPATH
ID: 40435061
A further complication: I changed by password to iCloud password [see attached Users&Groups2.jpg] and now Application history (e.g. Dreamweaver CS4) is lost!

Surely, my password issues have not done this! As there are only 2 accounts and I am the only user of this OSX/Parallels/Windows 8.1 installation, this Application data must be somewhere - but where?
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Accepted Solution

by:
serialband earned 500 total points
ID: 40435676
Mac accounts reside on disk in the /Users/ folder.

Windows accounts reside on the disk in the C:\Users\ folder.

If the previous account is still there, the history should be there.

If you followed the Parallels kb, then you shouldn't have a new account.  As far as I can tell, you've changed the password for the account.  Is this a domain account?  If it is, you should connect to the domain, then lock the screen, and enter your current password to unlock.  That should reset all the cached credentials.  I think you may be able to do that if you just have a local account as well, but I've never had to do that with local accounts.
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Author Comment

by:MARSPATH
ID: 40437811
So Far OK - have two accounts, each accessible with password.

However, I can no longer copy text from OSX, using CMD/C or CMD/X and paste to Windows App with CMD/V.

Also this copy process would work with CTRL/C, CTRL/X & CTRL/V.

Combinations of these commands also worked to copy OSX --> Windows. No More - this is a severe limitation.

For example, copying the KB URL below from MSIE to OSX Notes cannot be done.

In addition, Windows Outlook 2007 now requires a password to retrieve email from server. Here is a Microsoft KB: http://support2.microsoft.com?id=290684 I perhaps can use.

Still investigating...
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LVL 29

Assisted Solution

by:serialband
serialband earned 500 total points
ID: 40438078
I've always used CMD/C or CMD/X from OSX then use CTRL/V into Windows apps.  I've never been able to use the CMD key in windows for cut and paste, because that's mapped to the Windows key and it serves a much different purpose for Windows Apps.

I'm not sure about outlook, as I don't use that.
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Author Closing Comment

by:MARSPATH
ID: 40441452
This is how it works for me

Cut-and-Paste operations with OSX and WIN 8.1

In Parallels 10 / Windows 8.1 / NoteTab Pro...

123456789 CTRL-C, CTRL-V = 123456789

CMD-V - 123456789123456789

987654321 CMD-C, CMD-V =  987654321987654321
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