troubleshooting Question

Cannot access account in Parallels 10 / Windows 8.1 environment

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Jim LaceyFlag for United States of America asked on
Mac OS X
5 Comments2 Solutions1018 ViewsLast Modified:
Cannot access account in Parallels 10 / Windows 8.1 environment

Attached images: Users&Groups.tiff and LostAccount.tiff will illustrate the issues. Users&Groups.tiff is the 'missing' account as here.

Parallels 10 / Windows 8.1
Program Name: User Accounts Control Panel
Verified Publisher: Microsoft Windows
File Origin: Hard drive on this computer
CLSID: 86D5EB8A-859F-4c7B-2BD819B7A850

Changes to the above account [Jim Lacey] require administrator password - which is uknown. Previously a system malfunction (crash?) required a new account to be created using  http://kb.parallels.com/en/114193 as a guide.

Now any changes (e.g. program upgrade) to JAMAROSX$, local [non-Microsoft] Account require a password for the 'missing' account. Also, Outlook 2007 requires 'Enter Network Password' before downloading mail.

LostAccount.tiff illustrates the login issue for the Users&Groups.tiff account - I don't know the password.  

Seems there are 2 accounts, only one available at Windows 8.1 login from Parallels; the other I presume is the Mac account.

On Mac side (see Users&Groups.tiff)   'Would you like to change the password for "Jim Lacey", or begin using your iCloud password to login and unlock this Mac?' is offered as option. As there are only 3 Mac/Windows login passwords I use, since I work in a home office, I changed to iCloud password which was accepted, but did not help.

How do I proceed to gain access to these items - or bypass the password requirement? As you have guessed, I really don't know what is going on!
Users-Groups2.jpg
Users-Groups.jpg
LostAccount.jpg
ASKER CERTIFIED SOLUTION
serialband

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