Link to home
Start Free TrialLog in
Avatar of Jim Lacey
Jim LaceyFlag for United States of America

asked on

Cannot access account in Parallels 10 / Windows 8.1 environment

Cannot access account in Parallels 10 / Windows 8.1 environment

Attached images: Users&Groups.tiff and LostAccount.tiff will illustrate the issues. Users&Groups.tiff is the 'missing' account as here.

Parallels 10 / Windows 8.1
Program Name: User Accounts Control Panel
Verified Publisher: Microsoft Windows
File Origin: Hard drive on this computer
CLSID: 86D5EB8A-859F-4c7B-2BD819B7A850

Changes to the above account [Jim Lacey] require administrator password - which is uknown. Previously a system malfunction (crash?) required a new account to be created using  http://kb.parallels.com/en/114193 as a guide.

Now any changes (e.g. program upgrade) to JAMAROSX$, local [non-Microsoft] Account require a password for the 'missing' account. Also, Outlook 2007 requires 'Enter Network Password' before downloading mail.

LostAccount.tiff illustrates the login issue for the Users&Groups.tiff account - I don't know the password.  

Seems there are 2 accounts, only one available at Windows 8.1 login from Parallels; the other I presume is the Mac account.

On Mac side (see Users&Groups.tiff)   'Would you like to change the password for "Jim Lacey", or begin using your iCloud password to login and unlock this Mac?' is offered as option. As there are only 3 Mac/Windows login passwords I use, since I work in a home office, I changed to iCloud password which was accepted, but did not help.

How do I proceed to gain access to these items - or bypass the password requirement? As you have guessed, I really don't know what is going on!
Users-Groups2.jpg
Users-Groups.jpg
LostAccount.jpg
Avatar of Jim Lacey
Jim Lacey
Flag of United States of America image

ASKER

A further complication: I changed by password to iCloud password [see attached Users&Groups2.jpg] and now Application history (e.g. Dreamweaver CS4) is lost!

Surely, my password issues have not done this! As there are only 2 accounts and I am the only user of this OSX/Parallels/Windows 8.1 installation, this Application data must be somewhere - but where?
ASKER CERTIFIED SOLUTION
Avatar of serialband
serialband
Flag of Ukraine image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
So Far OK - have two accounts, each accessible with password.

However, I can no longer copy text from OSX, using CMD/C or CMD/X and paste to Windows App with CMD/V.

Also this copy process would work with CTRL/C, CTRL/X & CTRL/V.

Combinations of these commands also worked to copy OSX --> Windows. No More - this is a severe limitation.

For example, copying the KB URL below from MSIE to OSX Notes cannot be done.

In addition, Windows Outlook 2007 now requires a password to retrieve email from server. Here is a Microsoft KB: http://support2.microsoft.com?id=290684 I perhaps can use.

Still investigating...
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
This is how it works for me

Cut-and-Paste operations with OSX and WIN 8.1

In Parallels 10 / Windows 8.1 / NoteTab Pro...

123456789 CTRL-C, CTRL-V = 123456789

CMD-V - 123456789123456789

987654321 CMD-C, CMD-V =  987654321987654321