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  • Status: Solved
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Can't get rid of RegProClean

There is a malware called RegProClean which comes up everytime I start up my computer. When I tried to unistall it from Windows, I do not see it listed. I also do not see it listed in the startup menu. I tried running SpyBot and Malwarebytes to get rid of it, but it is still there.

How do I get rid of it?
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geeta_m9
Asked:
geeta_m9
2 Solutions
 
John HurstBusiness Consultant (Owner)Commented:
Download, install and run Process Explorer from Microsoft (Sysinternals).

Once it is running, do you see Explorer on the left side tree? Look for an alphanumeric process under Explorer. If there, kill it, and do NOT restart.

Run Malwarebytes to delete Malware. Once that is complete, restart and now see if the virus if finally gone.
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geeta_m9Author Commented:
I am not sure what you mean by alphanumeric process. Is there something specifically I should be looking for?
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John HurstBusiness Consultant (Owner)Commented:
If you see a strange looking process under the Explorer tree, that is what I talking about. Most processes have names you recognize.
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John HurstBusiness Consultant (Owner)Commented:
You can also look in IE Add-ins to see if it is in there, but you are saying it shows up on startup of the machine.
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geeta_m9Author Commented:
Yes, it shows up whenever I reboot my computer or start it up. It does not even let me close it.
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David Johnson, CD, MVPOwnerCommented:
Download Sysinternals Autoruns or  use msconfig and remove it from the startup programs
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nobusCommented:
you can try this :
go to start>control Panel> add/removeprograms, and uninstall it
in case it is not found in the programs list, navigate to :  C:\Program Files\RegClean Pro and use it's own uninstaller (unins000.exe) to remove it.
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John HurstBusiness Consultant (Owner)Commented:
@geeta_m9  - The point of Process Explorer is to find the process that belongs to RegClean Pro when it starts and kill it so that Malwarebytes can remove it.

Did you try this approach yet?
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geeta_m9Author Commented:
Not yet.  I'll try it and get back to you.
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jprlopesCommented:
Hello,
Download and run this free software:

ADWCLEANER
http://www.bleepingcomputer.com/download/adwcleaner/

Will get rid of all malware you have.
Its a great tool.
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geeta_m9Author Commented:
Thank you for your help.
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John HurstBusiness Consultant (Owner)Commented:
@geeta_m9  - You are very welcome and I was happy to help.
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