Can't get rid of RegProClean

There is a malware called RegProClean which comes up everytime I start up my computer. When I tried to unistall it from Windows, I do not see it listed. I also do not see it listed in the startup menu. I tried running SpyBot and Malwarebytes to get rid of it, but it is still there.

How do I get rid of it?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Download, install and run Process Explorer from Microsoft (Sysinternals).

Once it is running, do you see Explorer on the left side tree? Look for an alphanumeric process under Explorer. If there, kill it, and do NOT restart.

Run Malwarebytes to delete Malware. Once that is complete, restart and now see if the virus if finally gone.
geeta_m9Author Commented:
I am not sure what you mean by alphanumeric process. Is there something specifically I should be looking for?
JohnBusiness Consultant (Owner)Commented:
If you see a strange looking process under the Explorer tree, that is what I talking about. Most processes have names you recognize.
IT Pros Agree: AI and Machine Learning Key

We’d all like to think our company’s data is well protected, but when you ask IT professionals they admit the data probably is not as safe as it could be.

JohnBusiness Consultant (Owner)Commented:
You can also look in IE Add-ins to see if it is in there, but you are saying it shows up on startup of the machine.
geeta_m9Author Commented:
Yes, it shows up whenever I reboot my computer or start it up. It does not even let me close it.
David Johnson, CD, MVPOwnerCommented:
Download Sysinternals Autoruns or  use msconfig and remove it from the startup programs
you can try this :
go to start>control Panel> add/removeprograms, and uninstall it
in case it is not found in the programs list, navigate to :  C:\Program Files\RegClean Pro and use it's own uninstaller (unins000.exe) to remove it.
JohnBusiness Consultant (Owner)Commented:
@geeta_m9  - The point of Process Explorer is to find the process that belongs to RegClean Pro when it starts and kill it so that Malwarebytes can remove it.

Did you try this approach yet?
geeta_m9Author Commented:
Not yet.  I'll try it and get back to you.
Download and run this free software:


Will get rid of all malware you have.
Its a great tool.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
geeta_m9Author Commented:
Thank you for your help.
JohnBusiness Consultant (Owner)Commented:
@geeta_m9  - You are very welcome and I was happy to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 8

From novice to tech pro — start learning today.