Unable to delete emails within Inbox (Delete button greyed out)
Posted on 2014-11-11
I have a user that is unable to delete emails from their Inbox and some of their sub folders in Outlook. You can delete the emails from within OWA and you can also delete the email if you open the email.
When viewing the email within the Inbox the delete button is greyed out. It is not happening to all emails and for some of their emails the delete button works perfectly fine.
The server is newly installed (Maybe 2 weeks ago) with SBS 2011 and Exchange 2010. The PC is a Windows 7 PC running Office 2007, the PC has been added to the domain.
I have tried creating a new mail profile and the issue is still occurring.
Thanks for any help in advance.