troubleshooting Question

Strange user folders appears in Oulook 2010

Avatar of Ohmit
OhmitFlag for Denmark asked on
ExchangeOutlook
7 Comments1 Solution110 ViewsLast Modified:
Dear Colleagues.

I have a strange problem with a new installation of Outlook 2010 as a client against an Exchange 2013.
If you see the attached screen shot there are some identical folders in the left side which can not be removed.

I think that the user of the pc connected to these folders from his old pc, but if you check the account settings / email addresses in Outlook, these are NOT visible.

If you just try to close them from within Outlook you get the shown error saying something like
"This folder is connected to a user account. If you wan't to remove this account then go to Files and account settings and then remove this account"

Any suggestions?

Screenshot from Outlook 2010
ASKER CERTIFIED SOLUTION
Ohmit

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros