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Network Machines dont show or drop in slowly.

Posted on 2014-11-11
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Last Modified: 2016-11-23
Hi All.

Ok this one is driving us nuts.

Our client recently upgrade their entire PC suite and we have installed (All Dell Servers and Client PCs) an SBS2011, 2 x Terminal Servers (as they were called) and a File Server.

SBS and File servers are effectively Server 2008 and the two terminal servers are running Server 2012R2.

All clients are Windows 7 - except two which are Windows 8.1

Here's our issue - Sometimes (In particular the Win 8 clients) some clients can see all the servers and client PCs in the network view of Windows Explorer and sometimes they cant.

When you go into Windows explorer and click network the odd few clients and servers drop and then other times they all do, but often only a few show and the rest are not visible (Clicking refresh sometimes drops the odd client in but often does nothing). You can get to them with a UNC path but some users don't like this and its a problem if the program doesn't allow you enter a UNC path in the browse network path when opening a file across the network.

Just to reiterate, this seems to happen more on the Windows 8.1 clients, the odd time on the Server 2012R2 servers and hardly ever on the Windows 7 machines.

Computer Browser is started across ALL clients and servers
Network location awareness services is started across ALL clients and servers.

Any help would be much appreciated.

Thank you
Regards
Andy
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Question by:AndyKeen
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4 Comments
 
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Expert Comment

by:John Hurst
ID: 40434864
Have you checked in advanced network sharing options that the network cardd are attached to private or work and NOT public and have you checked that network discovery and file and print sharing are enabled.

Also I assume the Windows 8 machines are Pro.
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Author Comment

by:AndyKeen
ID: 40435127
Hi John.

Thanks for your help.

Yes all OS's are pro -- they have to be for Domain access and the Advanced network sharing is attached to Domain with 'Turn On Network Discovery' set to on.

Print and File sharing are also set to ON.
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Accepted Solution

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John Hurst earned 1500 total points
ID: 40435525
Windows 7 and Windows 8 will hook up to a server or another workstation and stay connected forever without dropping.

Look at my article on folder sharing (more geared to workgroups) for some ideas:

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/A_16639-Folder-sharing-on-modern-machines.html

and then start looking at network stability, issues with DHCP and/or DNS and network card stability.
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LVL 98

Expert Comment

by:John Hurst
ID: 40475779
@AndyKeen  - Thanks, and I was happy to help.
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