Link to home
Start Free TrialLog in
Avatar of Ignimous Vondlechance
Ignimous Vondlechance

asked on

Exchange issues

Had some odd problems after an update failed to apply correctly to my exhcange/ad server. After reboot we are no longer able to access OWA except via the loopback (ie https://localhost/owa or  https://127.0.0.1/owa). Cannot access OWA using FQDN, hostname or Static IP address.

Also, Outlook 2010 clients cannot change their Out of Office messages. They receive the error: "Your automatic reply settings cannot be displayed because the server is unavailable..."

In IIS manager > Default Website > SSL Settings. If I uncheck Require SSL I am able to access OWA using FQDN, etc. but only via http, not https, but this does not resolve the Out of Office issue
Avatar of Miguel Angel Perez Muñoz
Miguel Angel Perez Muñoz
Flag of Spain image

Could you check your firewall configuration? seems something is blocking TCP 443 traffic.
Ensure your server opens and listen on 443 (netstat -an | find "443" from command prompt)
ASKER CERTIFIED SOLUTION
Avatar of tshearon
tshearon
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Ignimous Vondlechance
Ignimous Vondlechance

ASKER

TCP    0.0.0.0:443            0.0.0.0:0              LISTENING
 TCP    192.168.1.11:443       192.168.1.100:50699    ESTABLISHED
 TCP    192.168.1.11:63958     74.125.204.84:443      ESTABLISHED
 TCP    192.168.1.11:63965     74.125.237.104:443     ESTABLISHED
 TCP    192.168.1.11:63972     50.31.164.165:443      ESTABLISHED
 TCP    192.168.1.11:63983     74.125.237.203:443     ESTABLISHED
 TCP    192.168.1.11:63985     220.244.223.84:443     ESTABLISHED
 TCP    [::]:443               [::]:0                 LISTENING
I change the binding from All Unassigned to the server IP and this fixed the OWA issue. No good on the Outlook client front though
Check that the EWS virtual directory has authentication settings of anonymous, windows and basic auth set. If not set them and reset iis.
I changed my last post. I meant to say EWS virtual directory.
ECP & EWS VD already had the following settings:

Anonymous Authentication | Enabled |
Basic Authentication | Enabled | HTTP 401 Challenge
Windows Authentication | Enabled | HTTP 401 Challenge
Can you check your EWS settings and make sure they are correct. Specifically the correct Internal and External URLS along with some auth settings. To do so you should open EMS and run 'Get-WebServicesVirtualDirectory |fl name,internalUrl,externalUrl,*auth*
You can also perform an auto-configuration test with your Outlook client. It may help you find the OOF problem. I am sure it is Virtual Directory related however. Sounds like an IIS update got busted up.
OOF has started working without any additional changes. Any idea why  All unassigned setting stopped working?
Probably because the failed update. I am sure it was IIS related. Glad it is running now for you.
Thanks for your help! Saved my bacon!
Glad I could help.