BACKUP EXEC 2014 EXCEPTION

Hello,  There are certain exceptions in my BACKUP EXEC 2014. I GO TO THE PATH after opening the backup exesc server console

:- server>backup and restore>groups>active directory>click on server

e.g.

r.rvp.local. Then I click on storage and then on job log

I see errorof exception :----Backup- yy.rvp.ukV-79-

57344-3844 - The Backup Exec server was unable to connect to the Remote Agent

on machine yy.rvp.uk.

The Backup Exec server will use the local agent to try to complete the

operation.

V-79-57344-65277 - Snapshot Technology: Initialization failure on: "\

\yy.rvp.uk\CertEnroll". Snapshot technology used: No.

Remote Agent not detected on yy.rvp.uk.
ITISEMEAAsked:
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A KarelinCommented:
Remote Agent not detected on yy.rvp.uk.
Do you have Remote Agent on this server? Is the agent started?
awawadaCommented:
Is Backup Exec 2014 up to date?
ITISEMEAAuthor Commented:
yes remote agent is there and started, yes backup exec is up to date
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A KarelinCommented:
ITISEMEAAuthor Commented:
it is okay since backup runs but grt does not.
A KarelinCommented:
I think you need to describe your enviroment.
ITISEMEAAuthor Commented:
please tell how and what you want to know.
A KarelinCommented:
it is okay since backup runs but grt does not.
Do you backup  a domain controller like VM from a host system? Do you have a agent in your VM with AD?
Mai Ali (MVP)Senior Infrastructure ConsultantCommented:
Try to Disable windows firewall and exclude BEREMOTE.exe process from antivirus.
Also you can check below link
http://www.symantec.com/business/support/index?page=content&id=TECH189560

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ITISEMEAAuthor Commented:
Thanks but the alert has went automatically.
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