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SBS2003 domain. Cannot terminal service onto any PC.

Posted on 2014-11-11
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Last Modified: 2014-11-25
One of our clients has a SBS2003 r2 server. Whenever I try to RDP or Terminal service into any of the workstations from the server it will not let me. it just says cannot connect. is there a setting in group Policy that I can change to make this possible?
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Question by:BBrayton
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by:Asif Bacchus
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Need some more info here.  What OS are the clients running?  Also, I'm assuming you are using the Windows firewall since this is a domain environment, do you have firewall exceptions set either via the default domain computers policy or otherwise via a separate GPO?  If you don't know about the firewall exceptions, disable the firewall on both sides and check again.  Post your results and we'll go from there :-)
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by:Lee W, MVP
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You really do need to do more troubleshooting:

1. Is Remote Desktop enabled on the clients?
2. Is the Windows Firewall enabled?
3. Is the Windows Firewall set to Public, Domain, or another profile (sometimes the active profile can change)
4. Is there a third party firewall enabled?  McAfee had one if memory serves that was part of the antivirus.  Many antiviruses also include firewalls.
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Yes, you can enable Remote Desktop on the workstations using Group Policy.

Create a new policy or edit an existing policy on your SBS server with the following settings:
Computer Configuration > Administrative Templates > Windows Components > Terminal Services > change the Allow users to connect remotely using Terminal Services setting to Enabled

You may also have to allow Remote Desktop through the firewall. Again this can be done within Group Policy:
Computer Configuration > Administrative Templates > Network > Network Connections > Windows Firewall > Domain Profile > change the Windows Firewall: Enable Remote Desktop exception setting to Enabled

As these are Computer level policies, I would recommend linking this policy to the domain.com > MyBusiness > Computers > SBSComputers OU in Active Directory Users and Computers.

Make sure you also check the Computers container for any valid computer objects and move them into the SBSComputers OU as necessary in order for the GPO to apply.
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