The command (Get-MSOLCompanyInformation).DirectorySynchronizationStatus is still returning "PendingDisabled" after the 72 hour window.

The command (Get-MSOLCompanyInformation).DirectorySynchronizationStatus  is still returning "PendingDisabled" .  I am now well over the 72 hour window.  

I ran DirSync before running my final incremental sync on a cutover migration(mistake).  

All o365/exchange online users have a mailbox/license and password hashes are synced.  Should I delete all tenant users from o365 before directory synchronization has fully disabled?  Once all o365 tenant users have been delete from active users/recycle bin, will those mailboxes be purged and recreated successfully when I initiate another cutover migration?
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radukAsked:
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Vasil Michev (MVP)Commented:
There is an ongoing issue with that, affecting few tenants. This has nothing to do with the cutover migration. Open a case with Microsoft, nothing you can do about this.

Alternatively, you can indeed delete those users and purge them from the recycle bin, but you will have to wait for the migration then.
radukAuthor Commented:
i have purged the users and restarted the migration
Mai Ali (MVP)Senior Infrastructure ConsultantCommented:
You need to follow the steps listed in this KB article: http://support.microsoft.com/kb/2654338,and then contact Support.
radukAuthor Commented:
This issue was resolved by contacting Microsoft support and having them do something on the backend.  I also purged users and restarted the migration.

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radukAuthor Commented:
resolved by purging accounts and restarting migration
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