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The command (Get-MSOLCompanyInformation).DirectorySynchronizationStatus  is still returning "PendingDisabled"  after the 72 hour window.

Posted on 2014-11-11
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Last Modified: 2014-12-08
The command (Get-MSOLCompanyInformation).DirectorySynchronizationStatus  is still returning "PendingDisabled" .  I am now well over the 72 hour window.  

I ran DirSync before running my final incremental sync on a cutover migration(mistake).  

All o365/exchange online users have a mailbox/license and password hashes are synced.  Should I delete all tenant users from o365 before directory synchronization has fully disabled?  Once all o365 tenant users have been delete from active users/recycle bin, will those mailboxes be purged and recreated successfully when I initiate another cutover migration?
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Question by:raduk
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5 Comments
 
LVL 40

Expert Comment

by:Vasil Michev (MVP)
ID: 40436707
There is an ongoing issue with that, affecting few tenants. This has nothing to do with the cutover migration. Open a case with Microsoft, nothing you can do about this.

Alternatively, you can indeed delete those users and purge them from the recycle bin, but you will have to wait for the migration then.
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Author Comment

by:raduk
ID: 40436762
i have purged the users and restarted the migration
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LVL 5

Expert Comment

by:Mai Ali (MVP)
ID: 40439756
You need to follow the steps listed in this KB article: http://support.microsoft.com/kb/2654338,and then contact Support.
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Accepted Solution

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raduk earned 0 total points
ID: 40479018
This issue was resolved by contacting Microsoft support and having them do something on the backend.  I also purged users and restarted the migration.
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LVL 1

Author Closing Comment

by:raduk
ID: 40486384
resolved by purging accounts and restarting migration
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