troubleshooting Question

Troubleshooting a Watchguard to Watchguard VPN

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BeGentleWithMe-INeedHelpFlag for United States of America asked on
VPNHardware FirewallsInternet Protocols
6 Comments3 Solutions449 ViewsLast Modified:
I don't know much about watchguard firewalls.  A previous person set up a branch office VPN between 2 watchguard firewalls (X10e? and XTM2)

It has been working fine for months / years.  Recently, the VPN is broken (I can't ping across it).

If i go into the X10e and reboot it, the VPN is restored.  All other functions were working fine.  The box is several years old and there's no support with Watchguard.

on the x10e, if I go into status, vpn statistics, I see the VPN connection, it has a fair amount of data in all the categories.  

If I highlight the branch office VPN connection (the only one listed), then click rekey selected BOVPN, 1 time I got the message that the VPN doesn't exist... but now it just increments the rekey counter with no error. and no ability to ping / access machines across the VPN

Clicking on the debug button on that page gets the attached file - stuff that I don't understand.  (I changed the remote public IP to a.b.c.d for confidentiality)

A reboot of the x10e gets everything working.  But I rebooted the box a few days ago (it works for a few days then stops, in contrast to previously working for months / years with no problems)

I am used to lynksys type routers.  this is more complicated that I am used to (and more than what's really needed for a small business?)?

I don't see a simple page that says VPN is up or down : (

Any advice?
ASKER CERTIFIED SOLUTION
Steve
Architect/Designer

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