troubleshooting Question

Outlook 2013 - Error 2203 An internal error has occured

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tegeniusFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft OfficeCitrixWindows Server 2008
6 Comments1 Solution860 ViewsLast Modified:
When opening Outlook 2013 we get this message:

Error 2203
We've just installed Office 2013 on a new Citrix environment, which has policies in effect to redirect the temp location to a subfolder on the C drive for each user (for easy housekeeping) - as such Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders has been edited to move this location.

This location is then mapped to a mapped drive letter which is then hidden, as C drive is disabled by policy.

Any ideas how I can stop the error? My initial research suggests a non-writable temp location. The permissions have been set correctly on the folder.
ASKER CERTIFIED SOLUTION
tegenius

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