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Server 2008 Full Restore

Posted on 2014-11-12
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Last Modified: 2014-11-21
I performed a full Server 2008 restore and now I cannot access any of the administrative tools. It says that it cannot open the file. A matter of fact I can't access any MSC files in the system32 folder.  The backup was a FULL server backup using the windows server backup feature.  But after restoring this 3 times, I find that the backup seems to have changed permission or something (im guessing) to keep me from being able to access the MSC files in the administrative tools.  I have to open MMC and then add the snap-ins to be able to use them BUT I cannot save the console anywhere.  I also couldnt access the network properties. It would just automatically close the window with no errors.  I had to do all my network adapter changes via the command prompt.  Any ideas what happened and how I can prevent this next time or how I can fix it now.  I have gotten them up and running but I cannot do anything from the administrative tools.  I have to use the cmd or scripts for everything I do.
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Question by:iTeam HelpDesk
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9 Comments
 
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Expert Comment

by:Lionel MM
ID: 40440565
How did you do the recovery--using your Windows 2008 boot disk? Did you restore to the same or a different drive as what was backed up? When you look at the properties of say the Computer management icon in Admin tools what are the permissions? See my picture that shows what my 200 server's is. Do you have just this one server or another 2008 server too--if you do see if you can copy your Admin folder from it to this problem one. Is your Computer Management link this "%SystemRoot%\system32\compmgmt.msc /s"
ee-Admin-Tools.jpg
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Author Comment

by:iTeam HelpDesk
ID: 40441308
It is a Dell T110 Server.  I used the recovery CD and then used the Dell Server 2008 Standard CD.  Selected Repair this computer and did a full server restore from there.

I had to replace 2 hard drives from a RAID 5 with 3 hard drives.  They are the exact size hard drives. Different Manufacturers but exact size/speed. Even the RAID is the same. So its the same setup as during the backup.

I have attached the error message when I click on anything in the Administrative Tools.  My security permissions are the same as yours.  I do not have another server.  This is the only server here for now.
errormsg.jpg
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LVL 25

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by:Lionel MM
ID: 40442381
Is this a recent backup? It sounds like the backup has restored an older version of MMC-have you installed all the latest updates?
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LVL 25

Expert Comment

by:Lionel MM
ID: 40442389
Here is a copy of mine from my server--see if you restore these if it will help out. It is a .RAR file so rename it (remove the .txt)
Administrative-Tools.rar.txt
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Author Comment

by:iTeam HelpDesk
ID: 40442482
It was the latest backup from Friday. I will try your file when I get back to the office. Thanks.
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Author Comment

by:iTeam HelpDesk
ID: 40444517
You files in the rar file were just shortcuts not the actual file.  Please resend.
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LVL 25

Expert Comment

by:Lionel MM
ID: 40445892
Some of the Admin tools are shortcuts and shortcuts have permissions--so are you saying these do not work either?
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Accepted Solution

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iTeam HelpDesk earned 0 total points
ID: 40446240
So long story made short.  It wast a permission issue.  After careful examination of the issue and log files, I noticed that the root issue was the trustedinstaller.  So I copied one from another server and this resolved the issue.  I was able to perform the System File Checker (SFC/Scannow) and this fixed all the issues.  All of this was due to a corrupted trustedinstaller.exe file.  This was being reported in the log files 2 days prior to the server crashing during windows updates.  It seems the server crashed during this update and this just cascades into more issues.  Thank you for help lionelmm.
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Author Closing Comment

by:iTeam HelpDesk
ID: 40456953
I am selecting my own because I had found the issue.  Lionelmm was the only one trying to help me and is greatly appreciated but for google searches I want to make sure if we run across this again they find the solution to fix the issue.
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