troubleshooting Question

Odd issue with Word docs

Avatar of Jim White
Jim WhiteFlag for United States of America asked on
Office ProductivityWord Processors
2 Comments1 Solution206 ViewsLast Modified:
Hello all,
I have a client with an odd problem.  When he opens a document from a shared drive he gets an error:

Windows cannot find K;\Estate planning\customer, name\living will.doc  Make sure you typed the name correctly, and then try it again.

This happens with any word doc in the folders on his K drive.  After he clears the error, he can then click on the document again and it opens without issue.

Any ideas?
Thanks,
jwhite
ASKER CERTIFIED SOLUTION
Jim White
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