Avatar of cheesebugah
cheesebugah
Flag for United States of America asked on

Microsoft Office 2013 Upgrade broken weblinks

Hello,

We just recently upgraded some of our computers from Microsoft Office 2010 to 2013.  We also use a fingerprint reader here from digitalPersona.  Well, now the websites that previously worked with the fingerprint reader, do not.  They worked right before the Office 2013 upgrade.  I'm hoping someone has seen this one before although this may be a longshot.  Any help would be greatly appreciated.

Thanks,
Mike
Office ProductivityWindows 7

Avatar of undefined
Last Comment
cheesebugah

8/22/2022 - Mon
Lionel MM

I don't know digitalPersona so only suggestion I have is to ask if you have the latest version of it and if you have all the updates for Office 2013?
cheesebugah

ASKER
I am upgrading DP to the latest version.  We will see.

Thanks,
Mike
cheesebugah

ASKER
After upgrading DP to the latest version, the problem still persists.  I am checking on the Office 2013 updates.  I'll keep updating this question as we go.  Thank you for all your help.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
ASKER CERTIFIED SOLUTION
cheesebugah

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
cheesebugah

ASKER
Unfortunately, the solution was not provided by an expert and turned out to be something our staff stumbled upon while performing a different task.