Solved

How to keep my email from being seen as Spam

Posted on 2014-11-12
3
45 Views
Last Modified: 2015-04-07
We have a process in our business that involves verification when client signs up for one of our services. It seems gmail may be more sensitive then others.

Is there a service and or technique that can help us?
0
Comment
Question by:interc3905
3 Comments
 
LVL 12

Accepted Solution

by:
trinitrotoluene earned 250 total points
ID: 40438812
GMail uses spam detection algorithms  which look at the sender's reputation and sometimes even the content which includes attachments.

The simplest solution is to ask your clients to check their spam folder and mark the emails as "Not SPAM"
0
 
LVL 33

Assisted Solution

by:it_saige
it_saige earned 250 total points
ID: 40438828
Implement SenderID (SPF) and/or DKIM.  Make sure that the IP you send email from has a pointer associated with it that resolves to the external email ehlo (reverse lookup).

You can use MX Toolbox, www.mxtoolbox.com, to check for the SPF and reverse lookup.

If you do not have a pointer associated, you will need to request that from your ISP.

If you are using Exchange (because Exchange does not natively support DKIM), you will either need to use a commercial package to implement it or you can use the Pro Exchange DKIM Signer (depending upon your version of Exchange).

Pro Exchange DKIM Signer

I use the Pro Exchange DKIM Signer (customized) on Exchange 2013.

-saige-
0
 

Author Closing Comment

by:interc3905
ID: 40710414
Several of the comments were valuable
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
stop spam on iphone 4 42
Not Blacklisted, but messages are rejected from certain recipient mail servers 7 84
where to download ransomware samples 1 3,355
Email being blocked 7 78
Forget those services on TV trying to sell you software – that’s step one.  Almost all of the software you need should be available for free.  The tricky part is doing the work.  If you are not comfortable performing these steps yourself, contact a …
Encryption for Business Encryption (https://en.wikipedia.org/wiki/Encryption) ensures the safety of our data when sending emails. In most cases, to read an encrypted email you must enter a secret key that will enable you to decrypt the email. T…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question