Users complaining about slownessin Activ Sync with exch 2010

I have users that started to complain that Active Sync seems to be going very slow now...
I thought that it could be because of the size of their items folders that are being sent down to their devices?
Could there be anything esle I could look at or am I barking up the right tree with the size of their folders, like sent, calendars, etc?
LVL 1
vmichAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AmitIT ArchitectCommented:
When you rebooted your Exchange server last time?
0
Rob GMicrosoft Systems EngineerCommented:
Typically it is caused by a few things..
1. Size of mail box
2. Mail items have large attachments
3. Hand held devices have crap connections to internet
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
vmichAuthor Commented:
not sure on that but I dont think it was just recent why?
0
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

Rob GMicrosoft Systems EngineerCommented:
Vmich,
Before you go rebooting your exchange, have them reboot there phones..
0
vmichAuthor Commented:
thats what I was thinking size of mailbox..
Large attachements is good and yes the crap connections to internet but cant tell the users that one...:)
0
vmichAuthor Commented:
The size of the mailboxes also could affect outlook to correct as far as speed and such?
0
Rob GMicrosoft Systems EngineerCommented:
Vmich,
Also another one..
If it only occurs at certain times of day..
and they use Android devices, it could be Google Play doing updates..
Another one that i have had was a user was streaming netflix at night, forgot to turn it off, and then had email slowness issues the next day... "Imagine that"
0
Rob GMicrosoft Systems EngineerCommented:
Vmich,
Depends on the size of the box, pc, connection, and version of exchange and outlook..
But in a 2k10 environment with say a decent physical 2k8R2 server and Windows 7 clients running at least 2k7 office.. Typically you won't have issues with millions of emails that are all text, but if you have every other email has a 10-20mb PDF attachment.. you can smoke a cigg and make a coffee before email will load up..
0
vmichAuthor Commented:
no limits on mailboxes...
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.