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HP Procurve Switch fault light?

Posted on 2014-11-13
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Last Modified: 2014-11-13
I am terribly green here.    Network switch ( HP Procurve 2510-24) was showing the fault light on.    We did a power cycle but it was still on.
2 hours later, out of the blue, it started working again.

Besides Gremlins, what would make it do that?
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Question by:bankwest
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Expert Comment

by:WalkaboutTigger
ID: 40440948
The way to determine the cause of the fault is to go to the management interface of the switch either via the management serial port or via the web interface of the switch.  Even though this fault appears to be cleared, the fault incident will be logged in the switch's event log, letting you know precisely the reason the fault light came on in the first place.
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Author Comment

by:bankwest
ID: 40441099
After it came back online, I did try to see if there was a log.  

I used CLI command line and did "log" and also tried "show log"

Both came back with entries from like 1990  and only about 30 of them.  

What is also weird is on the status tab via web interface for the switch, it shows
Status > New
Alert > First time installation
Date > Today's date
Description > Important installation information for your switch

I don't understand this????     All the configuration is still in the switch and as I said, all we did was a powercycle.
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Assisted Solution

by:WalkaboutTigger
WalkaboutTigger earned 2000 total points
ID: 40441144
It could be that no one ever went through the First Time Setup wizard on the switch, but I wouldn't worry about those.  I do presume you have a backup of the configuration in the event the switch dies altogether.
When you power-cycled the switch and the fault light was still on, was the switch passing traffic correctly?
Do you have the ability to setup a syslog server and configure the switch to send events to it?  I know that solarwinds has a free syslog server available.  There are a number of other free options available.
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Author Comment

by:bankwest
ID: 40441158
Yes, I have a copy of the configuration for backup.

No, the switch was not passing any traffic.    Our motorbank was offline completely.

I just was baffled that it came back on it's own after such a long period of time.

I will look into setting up syslog
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Expert Comment

by:WalkaboutTigger
ID: 40441166
How old is the switch and is it covered by either an HP extended warranty or an HP Enterprise warranty?
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Author Comment

by:bankwest
ID: 40441232
Roughly 5-6 years maybe.    It supposedly has a lifetime warranty.
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WalkaboutTigger earned 2000 total points
ID: 40441242
Then I would contact HP Support Services
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Author Closing Comment

by:bankwest
ID: 40441256
Thanks for all the help.
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Expert Comment

by:WalkaboutTigger
ID: 40441276
Certainly.  I am happy to help.
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