?
Solved

HP Procurve Switch fault light?

Posted on 2014-11-13
9
Medium Priority
?
8,992 Views
Last Modified: 2014-11-13
I am terribly green here.    Network switch ( HP Procurve 2510-24) was showing the fault light on.    We did a power cycle but it was still on.
2 hours later, out of the blue, it started working again.

Besides Gremlins, what would make it do that?
0
Comment
Question by:bankwest
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 15

Expert Comment

by:WalkaboutTigger
ID: 40440948
The way to determine the cause of the fault is to go to the management interface of the switch either via the management serial port or via the web interface of the switch.  Even though this fault appears to be cleared, the fault incident will be logged in the switch's event log, letting you know precisely the reason the fault light came on in the first place.
0
 

Author Comment

by:bankwest
ID: 40441099
After it came back online, I did try to see if there was a log.  

I used CLI command line and did "log" and also tried "show log"

Both came back with entries from like 1990  and only about 30 of them.  

What is also weird is on the status tab via web interface for the switch, it shows
Status > New
Alert > First time installation
Date > Today's date
Description > Important installation information for your switch

I don't understand this????     All the configuration is still in the switch and as I said, all we did was a powercycle.
0
 
LVL 15

Assisted Solution

by:WalkaboutTigger
WalkaboutTigger earned 2000 total points
ID: 40441144
It could be that no one ever went through the First Time Setup wizard on the switch, but I wouldn't worry about those.  I do presume you have a backup of the configuration in the event the switch dies altogether.
When you power-cycled the switch and the fault light was still on, was the switch passing traffic correctly?
Do you have the ability to setup a syslog server and configure the switch to send events to it?  I know that solarwinds has a free syslog server available.  There are a number of other free options available.
0
The Ideal Solution for Multi-Display Applications

Check out ATEN’s VS1912 12-Port DP Video Wall Media Player at InfoComm 2017. Kerri describes how easy it is to design creative video walls in asymmetric layouts and schedule detailed playlists ahead of time with its advanced scheduling feature.

 

Author Comment

by:bankwest
ID: 40441158
Yes, I have a copy of the configuration for backup.

No, the switch was not passing any traffic.    Our motorbank was offline completely.

I just was baffled that it came back on it's own after such a long period of time.

I will look into setting up syslog
0
 
LVL 15

Expert Comment

by:WalkaboutTigger
ID: 40441166
How old is the switch and is it covered by either an HP extended warranty or an HP Enterprise warranty?
0
 

Author Comment

by:bankwest
ID: 40441232
Roughly 5-6 years maybe.    It supposedly has a lifetime warranty.
0
 
LVL 15

Accepted Solution

by:
WalkaboutTigger earned 2000 total points
ID: 40441242
Then I would contact HP Support Services
0
 

Author Closing Comment

by:bankwest
ID: 40441256
Thanks for all the help.
0
 
LVL 15

Expert Comment

by:WalkaboutTigger
ID: 40441276
Certainly.  I am happy to help.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

WARNING:   If you follow the instructions here, you will wipe out your VTP and VLAN configurations.  Make sure you have backed up your switch!!! I recently had some issues with a few low-end Cisco routers (RV325) and I opened a case with Cisco TA…
This article will show how Aten was able to supply easy management and control for Artear's video walls and wide range display configurations of their newsroom.
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question