troubleshooting Question

Transfer iPhone to new user

Avatar of Brad Bansner
Brad Bansner asked on
8 Comments2 Solutions279 ViewsLast Modified:
I sold my old iPhone 4s to a new user. Before I shipped it to him I reset everything to the factory defaults. When I plugged it into my computer and opened iTunes it looks like it was setting up a new phone.

He writes me now asking for the iCloud password. I'm not even sure if I know what it is, it might be different from my Apple ID password? Why would he be asking for that? Isn't there some other way he can get this set up as a new phone?

Thank you!

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