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excel graph issue

Posted on 2014-11-13
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Im using a program that exports data into an EXcel file to produce a graph.  (see attached file)
But the graph I get has '[Cell Range]' shown instead of the point number (eg A).
A colleague when he uses it gets the point numbers correctly shown.
But another colleague gets the same problem as me.
Spoke to the program developer and he advised there was not aware of anything he could do from the software side and it appeared to be something to do with excel.
I use Excel 2010. Not sure what others use but the excel graph needs to show probably on all main current versions of Excecl

Does someone know the cause of the problem and the best way to resolve.
Graph-Issue.xlsx
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Question by:gh_user
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6 Comments
 
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Accepted Solution

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Wayne Taylor (webtubbs) earned 1500 total points
ID: 40441605
It's kind of an Excel issue. It's caused by the labels being generated in XL 2013. Users who open it in 2010 or earlier will see [CELLRANGE].

Other than generating the chart in XL2010, it can be fixed by right-clicking a data point and selecting "Format Data Labels". Under Label Options, click the "Reset Label Text" button, then tick the appropriate options to display the correct text.
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Author Comment

by:gh_user
ID: 40441633
Thanks Wayne.  Is there a way of specifying an export to be in Excel 2010?
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LVL 47

Expert Comment

by:Wayne Taylor (webtubbs)
ID: 40441637
It'll depend on the program and if it is specifically referencing XL2013. If it's not, it should use the version installed on the computer the software is run on.
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Author Comment

by:gh_user
ID: 40441655
Hi Wayne.  
1/ If the software saved as .xls rather than .xlsx file, might that work
2/ With the fix you mention above about resetting label text, there are no options to show the point name (which is A, B, ...).  Any suggestions?
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LVL 47

Assisted Solution

by:Wayne Taylor (webtubbs)
Wayne Taylor (webtubbs) earned 1500 total points
ID: 40441660
1. I'm not sure to be honest. You'll probably get some warnings about incompatibility when saving to a previous version.
2. Point names are not directly available for XY charts in version prior to 2013. You'll need to run a macro such as this.
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Author Closing Comment

by:gh_user
ID: 40441896
Thanks Wayne for promptly addressing follow-up questions
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