Solved

5.0.0 smtp; 550 Administrative prohibition

Posted on 2014-11-13
3
1,050 Views
Last Modified: 2014-12-10
I have a client that sometimes we cannot receive his emails from
it happens when he includes other email Recipients, the email usually just has a link and is addressed to no more than 25 others. I have many other clients that can send us bulk emails over 25 with links and attachments up to 15mbs and it's not a problem
We use Symantics.clould service for spam filtering, I just called thier support and they tell me the rejection is coming from our email server not their filters

the error is:
Diagnostic information for administrators:
 
Generating server: server-17.bemta-7.messagelabs.com
 
user@company.com
mail.company.com #<mail.company.com #5.0.0 smtp; 550 Administrative prohibition> #SMTP#

any suggestions where I can look?
0
Comment
Question by:jsarinana
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 36

Accepted Solution

by:
Kimputer earned 500 total points
ID: 40442292
If what you replace with user@company.com and mail.company.com was actually your company domain, then it's true, your server rejected the email.
Can you tell me which email server software you're using?
0
 
LVL 1

Author Comment

by:jsarinana
ID: 40450011
Exchange 2010
0
 
LVL 1

Author Closing Comment

by:jsarinana
ID: 40491695
thanks
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've often see, or have been asked, the question about the difference between the Exchange 2010 SP1 version, available as part of Small Business Server (SBS) 2011, and the “normal” Exchange 2010 SP1 Standard. The answer to the question is relativ…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question