Office 365 Keeps wanting to be activated

Have A Client where we installed Office 365 on his laptop

Every time he attempts to use his Office it wants to be activated.

When he does not have internet Connectivity he cannot activate it AGAIN

so it won't work

How can I stop this from happening.

Cjoego
Joseph SalazarVice President - Senior IT ConsultantAsked:
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JohnBusiness Consultant (Owner)Commented:
Go to an Office application (Word, Outlook or like).  Click on File, Office Account and log in. See what the subscription says in terms of activation (or possibly too many activations).
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Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
Nope this is the only install
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JohnBusiness Consultant (Owner)Commented:
Even so, with one install, you should check the Office Account to see what it says.
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Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
Says one install

Cjoego
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Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
One of Five to be exact

Cjoego
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JohnBusiness Consultant (Owner)Commented:
Try running a full Office Repair. Control Panel, Programs and Features, click on Office and do a Full Repair (not quick repair).

Or call Microsoft Customer service: 1 (800) 642-7676
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Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
Thanks John,

already did that and it was the trick

Cjoego
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JohnBusiness Consultant (Owner)Commented:
@cjoego  - Thank you for the update and I am glad the repair fixed your issue.
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