Solved

Office 365 Keeps wanting to be activated

Posted on 2014-11-13
8
3,717 Views
Last Modified: 2016-12-28
Have A Client where we installed Office 365 on his laptop

Every time he attempts to use his Office it wants to be activated.

When he does not have internet Connectivity he cannot activate it AGAIN

so it won't work

How can I stop this from happening.

Cjoego
0
Comment
Question by:Joseph Salazar
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 96

Expert Comment

by:Experienced Member
ID: 40441530
Go to an Office application (Word, Outlook or like).  Click on File, Office Account and log in. See what the subscription says in terms of activation (or possibly too many activations).
0
 

Author Comment

by:Joseph Salazar
ID: 40441577
Nope this is the only install
0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 40441580
Even so, with one install, you should check the Office Account to see what it says.
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Author Comment

by:Joseph Salazar
ID: 40443602
Says one install

Cjoego
0
 

Author Comment

by:Joseph Salazar
ID: 40443603
One of Five to be exact

Cjoego
0
 
LVL 96

Accepted Solution

by:
Experienced Member earned 500 total points
ID: 40443608
Try running a full Office Repair. Control Panel, Programs and Features, click on Office and do a Full Repair (not quick repair).

Or call Microsoft Customer service: 1 (800) 642-7676
0
 

Author Closing Comment

by:Joseph Salazar
ID: 40450584
Thanks John,

already did that and it was the trick

Cjoego
0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 40450586
@cjoego  - Thank you for the update and I am glad the repair fixed your issue.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
A company’s greatest vulnerability is their email. CEO fraud, ransomware and spear phishing attacks are the no1 threat to a company’s security. Cybercrime is responsible for the largest loss of money to companies today with losses projected to r…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question